<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet href="http://marketingsupportgroup.wetpaint.com/xsl/rss2html.xsl" type="text/xsl" media="screen"?><?xml-stylesheet href="http://marketingsupportgroup.wetpaint.com/scripts/wpcss/wiki/marketingsupportgroup/skin/sporty/rss" type="text/css" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Marketing Support Group - Recently Updated Pages</title><link>http://marketingsupportgroup.wetpaint.com/pageSearch/updated</link><description>Recently Updated Pages on http://marketingsupportgroup.wetpaint.com</description><language>en-us</language><webMaster>info@wetpaint.com</webMaster><pubDate>Wed, 24 Sep 2008 19:57:18 CDT</pubDate><lastBuildDate>Wed, 24 Sep 2008 19:57:18 CDT</lastBuildDate><generator>wetpaint.com</generator><ttl>60</ttl><image><title>Marketing Support Group</title><url>http://image.wetpaint.com/image/1/hu50ngc2ymgenZmuWaoNLw45961</url><link>http://marketingsupportgroup.wetpaint.com</link><description>The Marketing Support Group wiki is as a free service to all small businesses who need help and direction with Search Engine Optimization (SEO), Search Engine Marketing (SEM) video based marketing, etc.</description></image><item><title>FREE Access to Tested and Proven Marketing...</title><link>http://marketingsupportgroup.wetpaint.com/page/FREE+Access+to+Tested+and+Proven+Marketing...</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/FREE+Access+to+Tested+and+Proven+Marketing...</guid><pubDate>Wed, 24 Sep 2008 19:57:18 CDT</pubDate><description>&lt;font color=&quot;#0000ff&quot; size=&quot;4&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;br&gt;&lt;font size=&quot;5&quot;&gt;&lt;b&gt;Strategies &amp;amp; Tactics for Small Businesses, Professional Practitioners, Solo Entrepreneurs and Non-Profit Organizations...&lt;/b&gt;&lt;/font&gt;&lt;/font&gt;&lt;font size=&quot;3&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;br&gt;&lt;br&gt;The &lt;b&gt;Marketing Support Group &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://en.wikipedia.org/wiki/Wiki&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;wiki&lt;/a&gt;&lt;/b&gt; is a &lt;font color=&quot;#ff0000&quot;&gt;&lt;b&gt;FREE &lt;/b&gt;&lt;/font&gt;&lt;font color=&quot;#000000&quot;&gt;resource and social network for small business owners and managers &lt;/font&gt;who need help and direction with their marketing strategies including Search Engine Optimization (SEO), Search Engine Marketing (SEM) video marketing, social networking, e-mail marketing, off-line marketing, PR, etc. &lt;i&gt;&lt;font size=&quot;2&quot;&gt;See the topics on the left.&lt;/font&gt; &lt;br&gt;&lt;/i&gt;&lt;/font&gt;&lt;/font&gt;&lt;font color=&quot;#000000&quot; size=&quot;3&quot;&gt;&lt;br&gt;Use this wiki to learn proven marketing strategies and specific tactics, get your questions answered, network, brainstorm and co-create ways bring your products and services to a larger market.&lt;/font&gt;&lt;br&gt;&lt;/font&gt;&lt;br&gt;By the way, my name is Ed Taylor &lt;font size=&quot;2&quot;&gt;(SantaEd)&lt;/font&gt;&lt;font size=&quot;3&quot;&gt;, I have been an &lt;/font&gt;&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.internetmarketinggroup.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;Internet marketing consultant&lt;/a&gt; and an &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.edtaylor.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;Internet marketing speaker&lt;/a&gt; since 1995. I&amp;#39;ll serve as the host and primary administrator of this wiki. &lt;b&gt;&lt;font color=&quot;#ff0000&quot;&gt;Below is a video clip of me explaining &lt;/font&gt;&lt;font color=&quot;#ff0000&quot;&gt;&lt;u&gt;H&lt;/u&gt;&lt;/font&gt;&lt;font color=&quot;#ff0000&quot;&gt;&lt;u&gt;ow to Improve Your Search Engine Rankings&lt;/u&gt;...&lt;/font&gt;&lt;/b&gt; &lt;font size=&quot;2&quot;&gt;&lt;i&gt;to play click the arrow on the video player below twice&lt;/i&gt;&lt;/font&gt;.&lt;br&gt;&lt;br&gt;&lt;div align=&quot;center&quot;&gt;  &lt;div align=&quot;center&quot;&gt;   &lt;/div&gt;&lt;/div&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;div align=&quot;center&quot;&gt;  &lt;font color=&quot;#000000&quot;&gt;Join me for a...&lt;/font&gt;&lt;/div&gt;  &lt;div align=&quot;center&quot;&gt;  &lt;/div&gt;  &lt;div align=&quot;center&quot;&gt;  &lt;font color=&quot;#ff0000&quot;&gt;&lt;b&gt;FREE &lt;/b&gt;Webinar October 14th &lt;/font&gt;&lt;font color=&quot;#60131b&quot;&gt;&lt;br&gt;&lt;/font&gt;&lt;font color=&quot;#60131b&quot;&gt;&lt;font color=&quot;#660000&quot; size=&quot;3&quot;&gt;&lt;b&gt;&amp;quot;&lt;font face=&quot;arial,verdana,helvetica&quot;&gt;7 FATAL FLAWS That Cause Websites to Die a Slow, Agonizing, Cash Sucking Death&amp;quot;&lt;/font&gt;&lt;/b&gt;&lt;/font&gt;&lt;font color=&quot;#660000&quot; face=&quot;arial,verdana,helvetica&quot; size=&quot;2&quot;&gt;&lt;br&gt;&lt;b&gt;(and how to correct them)&lt;/b&gt;&lt;/font&gt;&lt;br&gt;&lt;font color=&quot;#0000ff&quot;&gt;&lt;a href=&quot;http://marketingsupportgroup.wetpaint.comhttps://www2.gotomeeting.com/register/333651663&quot; target=&quot;_self&quot;&gt;&lt;u&gt;&lt;a href=&quot;http://marketingsupportgroup.wetpaint.comhttps://www2.gotomeeting.com/register/586592200&quot; target=&quot;_self&quot;&gt;&lt;font color=&quot;#0000ff&quot;&gt;&lt;a href=&quot;http://marketingsupportgroup.wetpaint.comhttps://www2.gotomeeting.com/register/240067100&quot; target=&quot;_self&quot;&gt;&lt;u&gt;&lt;font color=&quot;#0000ff&quot;&gt;Click Here for details and to register&lt;/font&gt;&lt;/u&gt;&lt;/a&gt;&lt;/font&gt;&lt;/a&gt;&lt;/u&gt;&lt;/a&gt;&lt;/font&gt;&lt;/font&gt;&lt;/div&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;Take a few minutes, explore what&amp;#39;s here and then &lt;a href=&quot;http://marketingsupportgroup.wetpaint.com/accountnew&quot; target=&quot;_self&quot;&gt;&lt;font color=&quot;#497fb1&quot;&gt;join&lt;/font&gt;&lt;/a&gt;. As a member you can &amp;#39;watch page &amp;#39; &lt;font size=&quot;2&quot;&gt;&lt;i&gt;(it&amp;#39;s under the &amp;#39;More Tools&amp;#39; menu top right on each page)&lt;/i&gt;&lt;/font&gt; and you will be emailed each time the content is updated. As a member you will also be able to add your own content, place optimized links to your site and add a personal profile so other site visitors can learn of your products or services.&lt;br&gt;&lt;br&gt;Welcome, &lt;br&gt;Ed Taylor&lt;br&gt;&lt;hr size=&quot;1&quot;&gt;&lt;br/&gt;</description></item><item><title>Google Analytics</title><link>http://marketingsupportgroup.wetpaint.com/page/Google+Analytics</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/Google+Analytics</guid><pubDate>Tue, 16 Sep 2008 09:30:15 CDT</pubDate><description>Here&amp;#39;s an excellent tutorial that shows you &lt;b&gt;how to install Google Analytics...&lt;/b&gt;&lt;br&gt;&lt;br&gt; &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;Here&amp;#39;s an overview on using GA...&lt;br&gt;&lt;br&gt; &lt;br&gt;&lt;br&gt;&lt;br&gt;Part 2...&lt;br&gt; &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;hr size=&quot;1&quot;&gt;&lt;br/&gt;</description></item><item><title>Getting Started - Website Marketing for Small Business</title><link>http://marketingsupportgroup.wetpaint.com/page/Getting+Started+-+Website+Marketing+for+Small+Business</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/Getting+Started+-+Website+Marketing+for+Small+Business</guid><pubDate>Wed, 20 Aug 2008 13:25:34 CDT</pubDate><description> There is no abstract available for this page revision.&lt;hr size=&quot;1&quot;&gt;&lt;br/&gt;</description></item><item><title>Yanik Silver - 34 Rules for Maverick Entrepreneurs</title><link>http://marketingsupportgroup.wetpaint.com/page/Yanik+Silver+-+34+Rules+for+Maverick+Entrepreneurs</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/Yanik+Silver+-+34+Rules+for+Maverick+Entrepreneurs</guid><pubDate>Mon, 26 May 2008 17:21:07 CDT</pubDate><description>&lt;ol&gt;  &lt;li class=&quot;MsoNormal&quot;&gt;  It&amp;rsquo;s got to be a BIG idea that you, your team and your customers can &amp;ldquo;get&amp;rdquo; in seconds. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Strive to create 10x &amp;ndash; 100x in value for any price you charge. Your rewards are always proportionate to the value you provide. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  You must charge a premium price so you have a large margin to provide an extraordinary value &amp;amp; experience.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Provide a &amp;lsquo;Reason Why&amp;rsquo; customers should do business with you and pay you a premium. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Get paid before you deliver your product or service. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  You get to make the rules for your business. Don&amp;rsquo;t let industry norms dictate how you&amp;rsquo;ll work or who you&amp;rsquo;ll work with.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Create your business around your life instead of settling for your life around your business.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Consistently and constantly force yourself to focus on the &amp;lsquo;critically few&amp;rsquo; proactive activities that produce exponential results. Don&amp;rsquo;t get caught up in minutia &amp;amp; bullshit. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Seek to minimize start-up risk but have maximum upside potential.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Get your idea out there as fast as possible even if it&amp;rsquo;s not quite ready by setting must-hit deadlines. Let the market tell you if you have a winner or not. If not &amp;ndash; move on and fail forward fast! If it&amp;rsquo;s got potential &amp;ndash; then you can make it better.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Find partners and team members who are strong where you are weak and appreciate being paid on results.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Your reputation always counts. Honor your obligations and agreements. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Never ever get paid based on hours worked. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Leverage your marketing activities exponentially by using direct response methods and testing.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Measure and track your marketing so you know what&amp;rsquo;s working and what&amp;rsquo;s not.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Bootstrap. Having too much capital leads to incredible waste and doing things using conventional means. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Your partners and employees actions are their true core &amp;ndash; not what they tell you.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Keep asking the right questions to come up with innovative solutions. &amp;ldquo;How?&amp;rdquo;, &amp;ldquo;What?&amp;rdquo;, &amp;ldquo;Where?&amp;rdquo;, &amp;ldquo;Who Else?&amp;rdquo; &amp;amp; &amp;ldquo;Why?&amp;rdquo; open up possibilities. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  You&amp;rsquo;ll never have a perfect business and you&amp;rsquo;ll never be totally &amp;ldquo;done&amp;rdquo;. Deal with it. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Focus most of your time on your core strengths and less time working in areas you suck at.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Make it easier for customers to buy by taking away the risk of the transaction by guaranteeing what you do in a meaningful way. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Always have something else to sell (via upsell, cross-sell, follow-up offer, etc) whenever a transaction takes place. The hottest buyer in the world is one who just gave you money.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Always go back to your existing customers with exceptional offers and reasons they should give you more money. It&amp;rsquo;s 5x less expensive to sell to happy customers than go find new ones.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  However the flip side is - fire your most annoying customers. They&amp;rsquo;ll be replaced with the right ones.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  The marketplace and competitors are always trying to beat you down to a commodity. Don&amp;rsquo;t let that happen.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Develop and build your business&amp;rsquo;s personality so it stands out. People want to buy from people.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Create your own category so you can be first in the consumer&amp;rsquo;s mind. &lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Go the opposite direction competitors are headed &amp;ndash; you&amp;rsquo;ll stand out.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Mastermind and collaborate with other smart entrepreneurs if they have futures that are even bigger than their present.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Celebrate your victories. It&amp;rsquo;s too easy to simply move on to your next goal without acknowledging and appreciating the &amp;lsquo;win&amp;rsquo;.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Make your business AND doing business with you FUN!&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Do the unexpected before and after anything goes wrong so customers are compelled to &amp;lsquo;share your story&amp;rsquo;.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Get a life! Business and making money are important but your life is the sum total of your experiences. Go out and create experiences &amp;amp; adventures so you can come back renewed and inspired for your next big thing.&lt;br&gt;&lt;br&gt;  &lt;/li&gt;&lt;li class=&quot;MsoNormal&quot;&gt;  Give back! Commit to taking a % of your company&amp;rsquo;s sales and make a difference. If this becomes a habit like brushing your teeth pretty soon the big checks with lots of zeros won&amp;rsquo;t be scary to write. If you think you can&amp;rsquo;t donate a percentage of your sales simply raise your price.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ol&gt;&lt;i&gt;Side note on #34&lt;/i&gt;: Now after meeting and brainstorming with the team at &lt;b&gt;&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.virginunite.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot; title=&quot;Virgin Unite&quot;&gt;VirginUnite&lt;/a&gt;&lt;/b&gt; &amp;ndash; I&amp;rsquo;d strongly recommend them as a candidate because of the way they are creating entrepreneurial solutions to significant problems and a force for good.   &lt;br&gt;&lt;br&gt;As entrepreneurs we know we can foster innovative solutions to business problems &amp;ndash; this is the same force being tapped for the greater good. I&amp;rsquo;m really excited about some of their projects and what us, as entrepreneurs, can do together. You&amp;rsquo;ll be hearing more about this soon.&lt;br&gt;&lt;hr size=&quot;1&quot;&gt;&lt;br/&gt;</description></item><item><title>Search Engine Optimization - SEO</title><link>http://marketingsupportgroup.wetpaint.com/page/Search+Engine+Optimization+-+SEO</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/Search+Engine+Optimization+-+SEO</guid><comments>Rename</comments><pubDate>Tue, 20 May 2008 17:35:40 CDT</pubDate><description>&lt;font color=&quot;#0000ff&quot; size=&quot;4&quot;&gt;Let&amp;#39;s start with a little fun. The SEO Rapper...&lt;br&gt;&lt;/font&gt;&lt;br&gt;&lt;div align=&quot;center&quot;&gt;  &lt;div align=&quot;center&quot;&gt;  &lt;font color=&quot;#0000ff&quot; size=&quot;4&quot;&gt; &lt;/font&gt;&lt;/div&gt;&lt;/div&gt;&lt;br&gt;&lt;font color=&quot;#0000ff&quot;&gt;I could not have said it better myself...&lt;/font&gt;&lt;br&gt;&lt;br&gt;Ed Taylor- Getting Started with SEO&lt;br&gt;&lt;br&gt; &lt;hr size=&quot;1&quot;&gt;&lt;br/&gt;</description></item><item><title>Resources for Non-Profits</title><link>http://marketingsupportgroup.wetpaint.com/page/Resources+for+Non-Profits</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/Resources+for+Non-Profits</guid><pubDate>Tue, 29 Apr 2008 11:32:18 CDT</pubDate><description>There is no abstract available for this page revision.&lt;hr size=&quot;1&quot;&gt;&lt;br/&gt;</description></item><item><title>Self Publishing</title><link>http://marketingsupportgroup.wetpaint.com/page/Self+Publishing</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/Self+Publishing</guid><pubDate>Sat, 19 Apr 2008 17:21:18 CDT</pubDate><description>Be sure to checkout &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.lulu.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://www.lulu.com/&lt;/a&gt; if you are interested in self publishing.&lt;br&gt;&lt;br&gt;&lt;br&gt;Writing Your Book&lt;br&gt;By Dan Poynter&lt;br&gt;&lt;br&gt;Thinking, planning, writing your book &lt;br&gt;Choosing your title &lt;br&gt;Writing your book &lt;br&gt;Keyboarding and dictating &lt;br&gt;Specific category writing &lt;br&gt;As you complete the manuscript &lt;br&gt;Deciding to sell to a publisher or publish yourself&lt;br&gt;How to find (the right) publisher &lt;br&gt;How to find (the right) agent &lt;br&gt;Self-publishing &lt;br&gt;Costs &lt;br&gt;Revisions and new editions&lt;br&gt;Thinking, planning, writing your book&lt;br&gt;&lt;br&gt;Imagine being a published author. Picture people coming up to you at a meeting with a copy of your book and requesting an autograph. Visualize passing a bookstore and seeing your book in the window. Consider being interviewed for an article. Imagine the fame that comes with being published. &lt;br&gt;&lt;br&gt;A book provides you with more credibility than anything else you can do: more credibility than an audiotape, a videotape, a seminar, a screenplay or a song. People place a higher value on a book than on a tape-even though the same amount of work may have gone into the production. The fact is authors are highly valued in our society. &lt;br&gt;&lt;br&gt;People think if you wrote a book, you know something. And you probably do. When you think about it, you are writing your book from the very best research plus personal experience. You research every book and article, distill them down to the essentials, direct your writing toward a specific audience and illustrate it with your personal experiences. You are earning an advanced degree in the subject. Your book validates your expertise and lends more credibility to what you say. &lt;br&gt;&lt;br&gt;There are many justifications for writing a nonfiction book. Some are fame, fortune, to help other people and because you have a personal mission. Can you imagine doing what you love and loving what you do?&lt;br&gt;&lt;br&gt;&amp;quot;Thank you for investing your time and money to allow me to share this new book-writing concept with you. I will make sure your time and money are well invested.&amp;quot; -Dan Poynter &lt;br&gt;&lt;br&gt;Idea for your book. &lt;br&gt;Qualify the proposed book according to the six musts. See Writing Nonfiction. &lt;br&gt;Research the subject. &lt;br&gt;Check for other books (resources and competition). &lt;br&gt;Check the possible title. &lt;br&gt;Get a model book. &lt;br&gt;Select a working title. &lt;br&gt;Draft the cover copy. &lt;br&gt;&lt;br&gt;Set up your binder with dividers, front matter, and backmatter. Slip the mock-up of the covers into the outside pockets. &lt;br&gt;Assemble research materials into chapter piles. &lt;br&gt;Research. Gather more content. &lt;br&gt;Decision: Keyboard or dictate &lt;br&gt;First draft, rough draft. Get what you have into the binder. Draft all chapters before going back to edit. &lt;br&gt;Second draft. Content edit. Research and fill in the gaps. &lt;br&gt;Gather quotations, if you decide to use them. &lt;br&gt;Draft question list. Start getting answers. &lt;br&gt;Draft an illustration list: the photos and drawings you will need. Start locating them. &lt;br&gt;Third draft. Peer review. Send out chapters for feedback. &lt;br&gt;Get testimonials for the back cover, page one, etc. &lt;br&gt;Fourth draft. Copy edit. Clean up the punctuation, grammar, and style &lt;br&gt;Fact checking. &lt;br&gt;Confirm stories and facts. &lt;br&gt;Confirm addresses and figures. &lt;br&gt;Decision: Sell to publisher or Self-publish &lt;br&gt;Get agent Typesetting &lt;br&gt;Draft book proposal &lt;br&gt;Sign with publisher Proofreading &lt;br&gt;Proofreading Printing &lt;br&gt;You are published. &lt;br&gt;Promotion: Send out review copies, host autograph parties, give radio/TV interviews, etc. See The Self-Publishing Manual &lt;br&gt;&lt;br&gt;&lt;br&gt;The journey: from idea to published book&lt;br&gt;Here is the chart of your book-writing journey. As you move through it, you will want to get Document 620, Your Book Writing &amp;amp; Publishing Calendar. One of the biggest pitfalls in writing and publishing is the lack of sufficient planning, especially the first time around. You don&amp;#39;t want to tie up funds by purchasing materials too soon and you don&amp;#39;t want to miss some important publicity because you missed a filing date. &lt;br&gt;&lt;br&gt;If you are writing your book alone, you will appreciate the guidance in Writing Nonfiction. If you are writing with a collaborator, such as a co-author or ghostwriter, you need Is There a Book Inside You? &lt;br&gt;&lt;br&gt;Choosing your title and subtitle&lt;br&gt;Selecting the title and subtitle will be the single-most important piece of copy writing you will do for your book. A great title will not sell a bad book but a poor title will hide a good book from potential customers. Both your title and subtitle must be a selling tool. They are the hook that help sales.&lt;br&gt;Select a working title now so that you can improve on it as you work on your book. Start with a short, catchy and descriptive title, and add a lengthy, explanatory subtitle. &lt;br&gt;&lt;br&gt;Writing your book. &lt;br&gt;Put your research materials into piles-one pile for each chapter. Do not start with chapter one; it may be the hardest to write. Nonfiction books have several parts-we call them &amp;quot;chapters&amp;quot; in the book writing business. They are related but they do not have to be in any particular order. Start writing the chapter that is the shortest, easiest or the most fun. You will probably draft the first chapter last-and that is OK. The first chapter usually is an introduction and how can you know where you are going until you have been there? &lt;br&gt;&lt;br&gt;Make your manuscript look like a page out of a book. Set your margins so that the text block will be about 4.2&amp;quot; wide and about 7&amp;quot; tall. Your laser printer will place the text block in the center of the sheet of paper. This layout is more attractive and easier to work with than the traditional double-spaced manuscript page. For specific margin settings in MS-Word, see Writing Nonfiction. &lt;br&gt;&lt;br&gt;Keyboarding or dictating&lt;br&gt;If your typing is not great, use speech-recognition software to dictate your book. Speech-recognition software speeds the hardest part of writing your nonfiction book-the first draft. Dictating is quick and easy if you use the organizational plan outlined in Writing Nonfiction; you only need an outline. While speech-recognition software used to be very expensive, today it doesn&amp;#39;t cost much more than a fancy keyboard.&lt;br&gt;&lt;br&gt;Whether you are keyboarding, dictating onto tape or using speech recognition software, the procedure for writing your book is the same. Divide your notes and research materials into chapter piles. Then pick up one of the piles, spread it out on your desk in some semblance of order and began to &amp;quot;write&amp;quot; from these notes. Your first draft is your rough draft; just get the research materials on to the hard disk. &lt;br&gt;&lt;br&gt;Binder secret. As you print out early drafts of your book, place the pages in a 3-ring binder and carry that binder with you everywhere you go. Busy people often have trouble finding the time to return to their desk and &amp;quot;the book.&amp;quot; With the binder system, the book is always with you. As you go through the day and find a minute here and there, open the binder and write in your changes, notes and comments. Periodically, enter your changes into the computer and print out new pages. &lt;br&gt;With the binder under your arm, the book will be continually in your thoughts. Your work will improve and your manuscript will improve. The binder is an anti-procrastination crutch and it works. See Successful Non Fiction &lt;br&gt;&lt;br&gt;&lt;br&gt;Specific category writing&lt;br&gt;&lt;br&gt;Fiction v. Nonfiction. There is a difference between entertainment and information, known as fiction and nonfiction. Every nonfiction book is unique. The buyer interested in the subject of raising llamas is not necessarily a good prospect for a book on skydiving or waste-water treatment. Fiction, on the other hand, is related to other fiction in its category. A reader who buys one mystery is a prime candidate for another mystery. Fiction must compete for peoples&amp;#39; time. People must choose not only between reading this book of fiction and reading other books but between reading this book and engaging in other forms of entertainment such as going to a movie or walking on the beach. Nonfiction does not compete for time. Nonfiction is information that people buy because it will save them time or money. It is much easier to convince people to buy nonfiction than fiction. We often say &amp;quot;start with nonfiction and do not publish fiction until you can afford it.&amp;quot; &lt;br&gt;&lt;br&gt;At Para Publishing, we specialize in coaching nonfiction book publishers to sell more books. Some of our programs, ideas, leads and resources will work for creative literature but that is not our specialty. &lt;br&gt;&lt;br&gt;Children&amp;#39;s books. Twenty percent of the US is made up of children; 4,000,000 babies are born every year. There is a large market for children&amp;#39;s books and they are relatively easy to sell be they fiction or nonfiction. Children&amp;#39;s books tend to have a longer sales life than adult books. They start off slow and build over time.&lt;br&gt;&lt;br&gt;According to Publishers Weekly, children&amp;#39;s books fall into the following categories: 27% picture books, 17% books for babies and toddlers, 20% for younger readers, 19% for middle readers, and 17% for young-adult readers. Decide which category your work falls into.&lt;br&gt;&lt;br&gt;Producing children&amp;#39;s books just recently became a lot less expensive. A new type of printing allows you to avoid expensive color separations and to print in quantities of 100 or 500 to test the market before you print more. See The Self-Publishing Manual and Document 610 &lt;br&gt;&lt;br&gt;Cook Books. People are cooking less but obsessing about it more. They are eating out more (spending 29.4% of their food dollar) but are buying more cookbooks. They are doing more reading about cooking than cooking. People are cooking for others so infrequently that when they do, they will do anything to make sure the meal comes out perfectly.&lt;br&gt;More than 1,000 new cookbooks are published each year and they sell well. &lt;br&gt;&lt;br&gt;So cookbooks are becoming more and more specialized: For diabetics, no salt, for menopause, etc. The Civil War Cookbook intertwines history and cuisine for insight into the lives of the soldiers in the battlefield. See Document 613 . &lt;br&gt;Travel books. Getting paid for travel can be great fun. In fact, digging out a story in a distant land can be stimulating, allowing you to get more out of your trip. Few people are full-time travel writers. Most supplement their income and their lust for journeying to far-away places. See Document 616 . &lt;br&gt;&lt;br&gt;Religious books are relatively easy to sell. There is a large market and much demand. See Document 618 . &lt;br&gt;Screenplays. With the expansion of television to 500 channels, there is a larger and ever-increasing need for content. Viewers want fiction (entertainment) and nonfiction (how-to, documentaries, etc.). Someone has to come up with the ideas and someone has to write the scripts. See Document 638&lt;br&gt;&lt;br&gt;Newsletters. Articles and news items you publish in your magazine or newsletter can be saved for your book. So the periodical can help you to get maximum value out of your research. Newsletters can bring you fame, fortune, help a lot of people and fulfill your mission but they have to be part of your overall company plan. Make sure your newsletter provides a lot of helpful, interesting news; do not make it just a puff piece for your books and other company activities. See Document 611. &lt;br&gt;&lt;br&gt;&lt;br&gt;As you complete your manuscript&lt;br&gt;&lt;br&gt;If you wonder whether your manuscript has potential, here are two suggestions: &lt;br&gt;A. The secret to good material: peer review.&lt;br&gt;Smart nonfiction authors take each chapter of their nearly complete manuscript and send it off to at least four experts on that chapter&amp;#39;s subject. They enclose a cover letter that goes something like this: &amp;quot;You are an expert in this subject and I value your opinion. Please make your changes, additions and comments with a red pen. Be brutal, I can take it. I would not ask for your input if I did not want and need it. If you will take part, I will mention your contribution in the Acknowledgments and send you a free copy of the book as soon as it comes off the press&amp;quot; (no, you do not have to pay them) &amp;quot;and here is a SASE. I have a tight deadline.&amp;quot; &lt;br&gt;&lt;br&gt;What you get back is terribly valuable: They add two more items to your list, they cross out that part you thought was cute but was really embarrassingly stupid, they sometimes even correct punctuation, grammar and style. &lt;br&gt;When your book comes out, you don&amp;#39;t have to wait for your readers&amp;#39; reaction because you know the book is right. After all, it has been reviewed and accepted by the best. And, there is another valuable reason for peer review: You have more than two-dozen opinion molders telling everyone about your book-and how they helped you with it. &lt;br&gt;&lt;br&gt;B. Manuscript evaluation.&lt;br&gt;Author/Publisher Gordon Burgett will read your manuscript and make recommendations on market targeting, manuscript re-work (if necessary), publishing and marketing. Gordon is an author who knows publishing from the inside, out. Contact him at Tel: (805) 937-8711 or &lt;a href=&quot;http://marketingsupportgroup.wetpaint.commailto:gordon@sops.com&quot; target=&quot;_self&quot;&gt;gordon@sops.com&lt;/a&gt; &lt;br&gt;&lt;br&gt;Book Publishing is a great business because book publishers are so helpful, friendly and supportive. The reason publishers are so nice is that no two books are alike. It is a rarity that two books on the same subject are published in the same year. Consequently, publishers do not feel threatened by other publishers. In fact, publishers often promote other books and each other. This is why when an author contacts a publisher and he or she determines the manuscript is not for them, they are eager to recommend another publisher. They know of lots of other publishing companies and most relish in being able to help an author and the other publisher get together. &lt;br&gt;&lt;br&gt;Anyone can be a publisher. A publisher might be a large company in a tall glass building located in New York or it could be you because the definition of a &amp;quot;publisher&amp;quot; is the person who puts up the money-the one who takes the risk. He or she has the book printed and then distributes it hoping to make back more money than has been invested. Your right to publish is guaranteed to you by the First Amendment to the Constitution. You do not have to get a license or register with any agency. As a practical matter, most book publishers do register by getting International Standard Book Numbers and sending books to the Library of Congress and the Copyright Office. Most publishers want to be easily located. So, whether the publisher is a big New York firm or a first-time author, the publisher is always the investor.&lt;br&gt;&lt;br&gt;Your publishing choices&lt;br&gt;There are five ways to turn your manuscript into a book. You may sell your manuscript to a large (usually New York) publisher; sell it to a medium-sized (usually specialized) publisher; get an agent to find and negotiate with a publisher; pay a vanity press (bad choice), or publish yourself. &lt;br&gt;&lt;br&gt;Conventional large publisher&lt;br&gt;Large New York publishers are good at one thing: getting books into bookstores. They have the reps and a long-established pipeline. They are reasonably good at moving fiction, autobiographies and reference books such as dictionaries. Larger publishers are not as successful with nonfiction, valuable information that people buy to save time, money or otherwise improve their lives. &lt;br&gt;&lt;br&gt;Consider the life you want for your book. The big publishers have three selling seasons per year. They will put your book into the market for one season-then it&amp;#39;s history! They will publish the book and throw it into the stores for a four-month selling season only.&lt;br&gt;&lt;br&gt;Some authors argue there may be greater prestige being published by a New York firm. But no one cares who published your book. Have you ever heard anyone say: &amp;quot;I love Harper-Collins books. I buy everything they publish.&amp;quot; Potential buyers want to know if this book will solve their problem and whether the author is a credible person. They never ask who is the publisher. Ask any author whom New York has published and you will get nothing but complaints.&lt;br&gt;&lt;br&gt;The six large publishers are consolidating, downsizing, going out of business while the 75,000 small publishers are proliferating at the rate of 8,000 new publishing companies every year. &lt;br&gt;&lt;br&gt;Myth: Publishers promote books. Publishers put up the money, have the book produced and use sales reps to get it into bookstores but they do not promote the book. The author must do the promotion. The problem is that most first-time authors think the publisher will do the promotion. Once they figure out that nothing is being done, it is too late, the book is no longer new (it has a quickly ticking copyright date in it) and is being remaindered. Get a promotion budget in your contract, let your publisher know you want to help make the book go and submit a promotion plan with figures to help them wisely spend the money budgeted. &lt;br&gt;&lt;br&gt;Medium-sized (specialized) publisher&lt;br&gt;Smaller publishers tend to specialize in one or two niche areas such as business books, boating books or baby books. The owners and staff are usually participants in their books&amp;#39; subject matter. For example, those who publish parachute books, market with a sense of mission-because they like to jump out of airplanes. If you are looking for a publisher, you are likely to sell more books and be treated better by a medium-sized publisher. &lt;br&gt;&lt;br&gt;Approaching and selling a smaller publisher is usually easier too. Most do not require lengthy book proposals to convince them a book is viable. They know their subject, their own line of books and what their customer wants.&lt;br&gt;&lt;br&gt;How to find (the right) publisher&lt;br&gt;&lt;br&gt;The secret is to match the manuscript to the publisher. Better publishers specialize in one or two niche markets. They know their subjects and do not have to send your manuscript out to a reader for evaluation. They also know how to reach the potential buyer and can jump-start your sales by plugging your book into their existing distribution system to specialty shops.&lt;br&gt;&lt;br&gt;To find these specialized publishers, check your own bookshelf. Then go to your nearby larger public library and consult Books In Print, a multi-volumed reference listing all the books that are currently available for sale. Look for smaller publishers who do good work. Then look up their addresses in the last volume. Or search through the listings at Amazon.com or other online bookstore on the Web. When you contact a specialized publisher, you will often get through to the top person. They will know what you are talking about and they are always very helpful. They will be able to tell you instantly whether the proposed book will fit into their line. &lt;br&gt;&lt;br&gt;Never just mail a manuscript off to a publishing company; always send it to someone specific. See the listings of appropriate acquisition editors in Literary MarketPlace. Check the Acknowledgments in similar books; authors often reference their editor. Call the editor (or the publisher in a smaller house), reference the similar title they published and ask if he or she would like to see your manuscript. Then you will have someone to send your work to. &lt;br&gt;Many larger publishers prefer to have manuscripts filtered through agents. &lt;br&gt;&lt;br&gt;Agents&lt;br&gt;Literary agents provide three services. They find a publisher by matching your manuscript to the publisher; they negotiate the contract; and they may help you develop the manuscript. Most agents today will require you to draft a book proposal for submission to the publishers. Proposal writing is usually a lengthy and time-consuming process. &lt;br&gt;A survey of 80 top literary agents revealed they reject 98 percent of what they receive. The rejection rate for fiction is higher than for nonfiction. &lt;br&gt;&lt;br&gt;It is getting tougher to be an agent. The big publishers continue to consolidate. There are only a few large and just a handful of medium-sized publishers that will give an advance large enough to make a 15 percent agent commission meaningful. In fact, there are just six large Trade publishers left. Divisions within the same large publishing house will not bid against each other. &lt;br&gt;&lt;br&gt;How to find (the right) agent&lt;br&gt;Many (larger) publishers prefer to have manuscripts filtered through agents. In this case, you must match your manuscript to the agents because they specialize too. Do not approach just any agent; do your homework. Find out what types of manuscripts they have been successful with. &lt;br&gt;&lt;br&gt;See the various agent directories such as the Guide to Literary Agents by Donya Dickerson, Literary MarketPlace and ask around. Get a list of agents from the Association of Authors&amp;#39; Representatives by logging on to &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.aar-online.org/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://www.AAR-Online.org&lt;/a&gt; or call 212-353-3709. Locate and call authors of works similar to yours. Ask who their agent is. Many agents attend writer&amp;#39;s conferences in Santa Barbara, Maui and other venues. For information on the Maui Writer&amp;#39;s Conference, see &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.mauiwriters.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://www.MauiWriters.com&lt;/a&gt;. Maui has more than 50 agents attending and sets up meetings for you. &lt;br&gt;&amp;quot;For nonfiction, Dan Poynter is the top coach for writing, publishing and, most important, promoting.&amp;quot;&lt;br&gt;-John Tullius, Founder and Director&lt;br&gt;Maui Writers Conference&lt;br&gt;&lt;br&gt;&lt;br&gt;Vanity and subsidy publishers&lt;br&gt;Vanity publishers produce around 6,000 titles each year. Under a typical arrangement, the author pays much more than the printing bill, receives 40 percent of the retail price of the books sold and 80 percent of the subsidiary rights, if sold. Many vanity publishers will charge you $10,000 to $30,000 to publish your book depending upon its length. It is hard to understand why an author would pay $30,000 when he or she can have the book printed for $1,500 or less. &lt;br&gt;&lt;br&gt;Vanity presses almost always accept a manuscript for publication and usually do so with a glowing review letter. They don&amp;#39;t make any promises regarding sales and usually the book sells fewer than 100 copies. The vanity publisher doesn&amp;#39;t have to sell any books because the author has already paid him for his work. Therefore, subsidy publishers are interested in manufacturing the book only. They are not concerned with editing, promotion, sales or distribution. &lt;br&gt;&lt;br&gt;The review copies a subsidy publisher sends to columnists usually go straight into the circular file. Reviewers are wary of vanity presses because they know that little attention was paid to the editing of the book. Further, they realize there will be little promotional effort and that the book will not be available to readers in the stores. Therefore, the name of the vanity publisher on the spine of the book is a kiss of death.&lt;br&gt;&lt;br&gt;There is a lot of money being made from unsuspecting authors. The vanity press is not a good choice. Do not pay a publisher to publish your book. &lt;br&gt;&lt;br&gt;Self-publishing&lt;br&gt;Self-publishing isn&amp;#39;t new. In fact, it has solid early-American roots; it is almost a tradition. In the early days of the U.S., the person who owned the printing press was often the author, publisher and printer. &lt;br&gt;&lt;br&gt;Some authors have elected to publish themselves after being turned down by regular publishers. However, many more have decided to go their own way from the beginning. Some have started as self-publishers and sold out and some have built their own large publishing businesses. See Books That Were Originally Self-Published, Document 155 for examples. &lt;br&gt;Self-publishing is good business. Writing a book is a creative act; selling it is a business. Some people can do both while others are more creative than businesslike. You have to ask if you want to be a publisher. Do you have an office, the time to conduct the business and a place to store the books? &lt;br&gt;&lt;br&gt;There are many more tax deductions available to the author-publisher than there are to the author. There are more write-offs for entertainment, travel and electronic toys. &lt;br&gt;&lt;br&gt;But, what about bookstores? Small and medium-sized publishers use distributors to get their books into bookstores. Since distributors have sales reps, these publishers have the same access to the stores as the large publishers. See Wholesalers, Distributors and Bookstores.&lt;br&gt;&lt;br&gt;Self-publishers make more money on their effort, get to press sooner and keep control of their work. &lt;br&gt;If you invest the money in your manuscript, you can make a lot more than what you would get from a publisher in a royalty-nearly 40% of the list price. Why accept 6 percent to 10 percent in royalties when you can keep much more? Why share the profits?&lt;br&gt;&lt;br&gt;Most publishers work on an 18-month production cycle. Can you wait that long to get into print? Will you miss your market? The one and a half years don&amp;#39;t even begin until after the publisher accepts the manuscript. Why waste valuable time shipping your manuscript around to see if there is a publisher out there who likes it? Publication could be three years away. &lt;br&gt;Once you turn your manuscript over to a publisher, you lose control. They sometimes decide to save money by leaving out some illustrations and they often change the title and lose the theme of the book. &lt;br&gt;&lt;br&gt;Is there a Book Inside You? has a self-paced quiz to help you decide between a large publisher, a medium-sized niche publisher, a agent, a vanity press and self-publishing. &lt;br&gt;&lt;br&gt;For more information on the mechanics of publishing, see The Self-Publishing Manual, How to Write, Print &amp;amp; Sell Your Own Book. &lt;br&gt;&lt;br&gt;Selling out to a publisher Publishing yourself &lt;br&gt;Must draft a proposal No wasted time &lt;br&gt;Must find an agent No wasted time &lt;br&gt;18 months to get off press 5 weeks to print the book &lt;br&gt;Advance against royalties No advance or royalties &lt;br&gt;$3,000+ for initial promotion $1-3,000 for printing and promotion &lt;br&gt;No royalties for 2-3 years Money flows in 30 days &lt;br&gt;Little promotion by publisher You can be sure book is promoted &lt;br&gt;Lose control of book Keep control of book &lt;br&gt;Make less money Make more money &lt;br&gt;Book is in stores for 4 mos. only Book sells forever &lt;br&gt;No revisions allowed Always up to date &lt;br&gt;Fewer tax deductions More business expenses &lt;br&gt;Good possibility of rejection No rejection &lt;br&gt;You can concentrate on writing and promoting Must run the business too &lt;br&gt;&lt;br&gt;Risk Comparison&lt;br&gt;But what does it cost to publish? &lt;br&gt;Let&amp;#39;s compare prices for traditional ink-press printing, digital PQN (Print Quantity Needed) and POD (Print-On-Demand, one book at a time). We will compare a softcover (perfect bound) 144 page 5.25 x 8.25 book with black text and a four-color cover. These estimates depend on the current prices for paper, etc. &lt;br&gt;&lt;br&gt;Press (ink on paper): $1.55 each but you have to print at least 3,000 to get a price this low. So, your print bill will be $4,650. See below. &lt;br&gt;&lt;br&gt;Digital printer (short run): 500 copies for $2.80 each or a print bill of $1,400, or 100 copies for $5.17 each and a print bill of $517. For more details, see The Self-Publishing Manual and suppliers. &lt;br&gt;&lt;br&gt;POD (single copies): May run $6 to $10 and are often bundled with other services. Print-On-Demand is a good option when a book has run its course, your inventory is exhausted and you still receive orders for a couple of copies a month. Rather than invest in inventory, you can have books made one-at-a-time as needed. &lt;br&gt;&lt;br&gt;Hardcover. Most books are manufactured with soft covers, called &amp;quot;perfect binding.&amp;quot; In traditional printing, hard or &amp;quot;case&amp;quot; binding runs about $1.00 extra per book. For digital production, the cost for case binding is $1.65 to $3.25 each, depending on the page count (thickness) of the book. Those prices include the hard covers and the dust jackets. Then there is typesetting which most of us do on our computers, book cover design and other pre-press expenses. After the book is printed, it has to be promoted with book reviews, news releases and some direct mail advertising. For a book like the one described here, you should budget about $3,000 to $5,000 to get started. A good portion of your budget will be spent on promoting the book after it is printed. &lt;br&gt;&lt;br&gt;Recording your book on tape, disk and download. &lt;br&gt;You are not just an author or just a publisher or just a book promoter, you are an information provider. Some of your potential customers commute or travel a lot; they do not have time to read your book. But they do have time to listen to it.&lt;br&gt;You are an expert in your area. You must dispense your information in many ways: Books, magazine articles, audiotape, video tape, seminars, speeches, and private consulting. All of the messages are the same but the delivery method for each is different. Spoken-word recording is an efficient delivery medium. Use your book as a script and record it word for word. See Document 635, Audiobooks. &lt;br&gt;&lt;br&gt;Revisions. &lt;br&gt;The large (New York) publishers publish books by the season. There are three seasons each year so their books have a selling season of four months. After the four-month period, the book is moved to the backlist, is replaced on the frontlist by other titles and is forgotten. Smaller publishers take a much different approach because they are often the author too and are much closer to both their subjects and audience. They know it is a lot easier to sell a revised edition of the same book than it is to write a brand new one. &lt;br&gt;&lt;br&gt;Your book has a reputation, a niche in the market and a market share. Why kill it off? Keep your book alive. &lt;br&gt;Sometimes a revised edition may be priced higher because it has a reputation that precedes it. And you may sell it to the same people who bought the earlier edition. They read you once and they are prime candidates for the latest information.&lt;br&gt;People can be divided into three groups:&lt;br&gt;Those who make things happen&lt;br&gt;Those who watch things happen and&lt;br&gt;Those who wonder what happened&lt;br&gt;Authors make things happen.&lt;br&gt;Start making things happen today. &lt;br&gt;&lt;br&gt;Your future is up to you. Do not just hope for a bright future. Make a decision. Plan now and soon you will be doing what you want to do. Your book will be the cornerstone for the future you are building. See Free InfoKit. &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://ParaPublishing.com&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://ParaPublishing.com&lt;/a&gt; &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;hr size=&quot;1&quot;&gt;&lt;br/&gt;</description></item><item><title>Nurture Marketing</title><link>http://marketingsupportgroup.wetpaint.com/page/Nurture+Marketing</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/Nurture+Marketing</guid><pubDate>Fri, 18 Apr 2008 13:24:53 CDT</pubDate><description>&lt;h2&gt;  Growing Customers with Drip-Marketing or Everything I Needed to Know about Business, I Learned in My Garden&lt;/h2&gt;Jim Cecil   &lt;br&gt;&lt;br&gt;I am sure of this. When trust must go &lt;i&gt;before&lt;/i&gt; commitment, that relationship is always a multiple contact affair. There have been many useful metaphors chosen to illustrate the intentional and careful cultivation of customer relationships. I have found growing customers to be a lot like tending my garden. The right amount of thoughtful planning and preparation, intelligent nurturing and diligent cultivating &amp;mdash; and, yes, intentional even ruthless pruning nearly always pay huge dividends at harvest time.&lt;br&gt;&lt;br&gt;Here are a few nurturing tips to help make your own customer garden positively blossom. Go ahead, play in the dirt and remember &amp;#39;as ye sow, so shall ye reap&amp;#39;.&lt;br&gt;&lt;br&gt;&lt;ol&gt;  &lt;li&gt;  &lt;b&gt;Start with a plan.&lt;/b&gt; Make sure the taller plants don&amp;#39;t block the light from smaller ones. Grow the plants you love. Select carefully so the colors in your garden complement each other. Plan for harvest timing; are you sure you want everything to bloom all at once?   &lt;ul&gt;  &lt;li&gt;  You get to choose what you plant and what you harvest. Identify, individualize and interact with &amp;#39;A&amp;#39; level prospects and clients. &amp;#39;A&amp;#39; clients force you to grow and serve as never before and allows you to prosper with abundant harvests. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  &lt;b&gt;Preparing&lt;/b&gt; your fields is half the battle.   &lt;ul&gt;  &lt;li&gt;  Databases put relevant information at their fingertips. True knowledge management means knowing what matters to customer&amp;#39;s most and true customer intimacy means managing their experience and creating WOWs at every point of contact. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  &lt;b&gt;Individualize&lt;/b&gt; your approach to nurturing. Few plant species are truly alike. Peonies may thrive in drought-like conditions, but you&amp;#39;ll get limp lily-of-the-valley and shrunken violets in such an arid clime. Some plants love full sun and others bloom happily only in dense shade.   &lt;ul&gt;  &lt;li&gt;  One to One marketing allows personalized, relevant, useful, and nurturing contacts to be managed as a process. Even the most inarticulate nurturer can be supported with on line menus of letters, memos, notes and other relevant expressions of true sentiments, and well stated. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  Use &lt;b&gt;precision tools&lt;/b&gt;. Never use a shovel when the job calls for a spade.   &lt;ul&gt;  &lt;li&gt;  Permission not interruption leads to long-term relationships. Mass advertising misses the mark in the complex sale. When dealing with high ticket, high tech, long sales cycle situations, one to one wins. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  To reap top-quality harvests, plant &lt;b&gt;first quality seeds&lt;/b&gt;.   &lt;ul&gt;  &lt;li&gt;  Mark Twain said, &amp;quot;When you need a friend, it&amp;#39;s too late to make one.&amp;quot; It is always the choice of the farmer to select which crops to cultivate. The laws of the harvest are inviolable and apply universally; &amp;quot;as ye sow, so shall ye reap&amp;quot;. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  When you talk to your plants, say only &lt;b&gt;positive&lt;/b&gt; things.   &lt;ul&gt;  &lt;li&gt;  Use CRM technology to be responsible for making &amp;#39;touches that matter.&amp;#39; &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  People remember people who intentionally make them feel special.   &lt;ul&gt;  &lt;li&gt;  Audit your customer conversations for content and true intent. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  Give stronger, healthier plants the &lt;b&gt;ample room &lt;/b&gt;they&amp;#39;ll need to flourish.   &lt;ul&gt;  &lt;li&gt;  Make room. Rip out puny seedlings and root out weeds. Remember weeds like customers consume the same space, nutrients and energy; but unlike &amp;#39;A&amp;#39; customers, &amp;#39;D&amp;#39; customers often yield virtually no salable harvest. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  Tall, majestic plants need &lt;b&gt;support&lt;/b&gt; to keep them from toppling over.   &lt;ul&gt;  &lt;li&gt;  Indifference is often interpreted as apathy and is deadly to major accounts and top producers. Appreciation, Education and Communication are the antidotes for customer and employee defection. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  &lt;b&gt;Fertilizing&lt;/b&gt; is a messy job, but always worth the effort.   &lt;ul&gt;  &lt;li&gt;  Drip-Irrigation marketing campaigns make cultivating customers and your team, light lifting. Maintaining professionally persistent contact demonstrates commitment and caring. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  Poisons and pesticides make a &lt;b&gt;quick fix&lt;/b&gt;, but may cause more long term problems than they solve.   &lt;ul&gt;  &lt;li&gt;  Threats and bullying rarely influence long term growth. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  Take &lt;b&gt;pride&lt;/b&gt; in your flowers, but don&amp;#39;t take all the credit.   &lt;ul&gt;  &lt;li&gt;  We reap much we did not sow. An attitude of gratitude with your team and clients share the harvest with all your gardeners and incents continued nurturing. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  &lt;b&gt;Wear gloves&lt;/b&gt; to keep calluses from forming.   &lt;ul&gt;  &lt;li&gt;  Nurturing is hard work. Keeping up a steady and consistent &amp;quot;touch&amp;quot; pays off. &lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  Don&amp;#39;t rest on your shovel. Without a &lt;b&gt;regular maintenance &lt;/b&gt;program, your garden will turn into a jungle.   &lt;ul&gt;  &lt;li&gt;  Plants and employees interpret neglect as indifference and that behavior invariably will suppress vertical growth. &lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  &lt;b&gt;Nurture generously&lt;/b&gt;, only weeds flourish in an environment of indifference.   &lt;ul&gt;  &lt;li&gt;  You always harvest more than you sow. Both the good and the bad. Have the patience to persist in your cultivation until the harvest is ready, not just when you are ready to pick. &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;  &lt;/li&gt;&lt;li&gt;  Never tramp mud into the house.   &lt;ul&gt;  &lt;li&gt;  We can do nothing about last year&amp;#39;s harvest but can do much about this year&amp;#39;s crop. Stop whining and begin nurturing. &lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;/ol&gt;For answers and more tips on customer nurturing, contact &lt;a href=&quot;http://marketingsupportgroup.wetpaint.commailto:jim@nurturemarketing.com&quot; target=&quot;_self&quot;&gt;&lt;font color=&quot;#0000ff&quot;&gt;jim@nurturemarketing.com&lt;/font&gt;&lt;/a&gt;   &lt;hr size=&quot;1&quot;&gt;&lt;br/&gt;</description></item><item><title>How To Maximize Traffic and Conversions</title><link>http://marketingsupportgroup.wetpaint.com/page/How+To+Maximize+Traffic+and+Conversions</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/How+To+Maximize+Traffic+and+Conversions</guid><pubDate>Tue, 15 Apr 2008 18:39:34 CDT</pubDate><description>&lt;font color=&quot;#ff0000&quot;&gt;&lt;font size=&quot;4&quot;&gt;&lt;b&gt;FREE&lt;/b&gt;&lt;/font&gt;&lt;b&gt; &lt;font size=&quot;4&quot;&gt;Recorded Webinar-&lt;/font&gt; How to Increase Your Website Traffic and Maximize Conversions&lt;/b&gt;&lt;/font&gt;. After the brief introduction there is a small segment where the audio quality is reduced due to some background noise but the noise clears up after a couple of minutes. I&amp;#39;m confident you will find the content worth your time and effort.&lt;font color=&quot;#ff0000&quot;&gt;&lt;b&gt;&lt;font size=&quot;1&quot;&gt; &lt;/font&gt;&lt;i&gt;&lt;font size=&quot;2&quot;&gt;Recorded 01-08-08.&lt;/font&gt;&lt;/i&gt;&lt;/b&gt;&lt;/font&gt; &lt;br&gt;&lt;br&gt; &lt;hr size=&quot;1&quot;&gt;&lt;br/&gt;</description></item><item><title>Globalization and the Information Age</title><link>http://marketingsupportgroup.wetpaint.com/page/Globalization+and+the+Information+Age</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/Globalization+and+the+Information+Age</guid><pubDate>Sun, 13 Apr 2008 18:23:36 CDT</pubDate><description>&lt;div align=&quot;center&quot;&gt; &lt;/div&gt;&lt;hr size=&quot;1&quot;&gt;&lt;br/&gt;</description></item><item><title>Glossary- Internet Marketing Terms</title><link>http://marketingsupportgroup.wetpaint.com/page/Glossary-+Internet+Marketing+Terms</link><author>santaed</author><guid isPermaLink="false">http://marketingsupportgroup.wetpaint.com/page/Glossary-+Internet+Marketing+Terms</guid><pubDate>Sun, 13 Apr 2008 14:23:21 CDT</pubDate><description>&lt;br&gt;Accreditation&lt;br&gt;Accreditation is a process that allows email senders to be certified as &amp;quot;trusted senders.&amp;quot; This process is performed by independent accreditation programs with very firm standards for email sending conduct. &lt;br&gt;Once a sender is certified, they can email freely, as long as they stay within the rules provided by the accreditation organization &amp;mdash; otherwise, they risk losing their accreditation.&lt;br&gt;&lt;br&gt;Affiliate&lt;br&gt;An affiliate is someone who sells another business&amp;#39;s product in exchange for a percentage of the profits. Running an affiliate program is a great way to boost your sales revenue. You can recruit affiliates to sell your products &amp;mdash; at just a small cost to you! &lt;br&gt;There are two types of affiliate programs: one-tier affiliate programs, where people sell products for another business, and two-tier affiliate programs, where affiliates can sell another business&amp;#39;s products and recruit new affiliate members to the program &amp;mdash; and whenever one of the affiliates they&amp;#39;ve recruited makes a sale, they get a percentage of that sale as well! &lt;br&gt;&lt;br&gt;Anchor text&lt;br&gt;Anchor text is the clickable text in an HTML document that links to another web page or site. &lt;br&gt;Search engines look at anchor text to try to figure out what kind of information will be found on the site the link points to. For this reason, placing your keywords in your anchor text is a highly-effective search engine optimization strategy. &lt;br&gt;&lt;br&gt;Audioblog&lt;br&gt;An audioblog is a blog that&amp;#39;s presented as an audio file, so people can listen to it instead of reading it. Bloggers record themselves expressing useful or interesting information and then post the audio file on their website. &lt;br&gt;The files are normally saved as MP3 or WAV files, so they can be played with Windows Media Player, Real Player, iTunes, or other audio players their visitors may have on their computers. &lt;br&gt;Some audioblogs can be downloaded onto MP3 players, or other devices that play MP3 files, like cellular phones.&lt;br&gt;&lt;br&gt;Auction site &lt;br&gt;An auction site, or online auction, is a commercial website that allows people to post listings about items they want to sell. Potential buyers bid on those items within a specified period of time. When the auction is over, the person who has bid the highest amount of money wins the right to buy the item. &lt;br&gt;By far, the largest and most popular auction site on the Internet is eBay (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.ebay.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.eBay.com&lt;/a&gt;). &lt;br&gt;&lt;br&gt;Authentication&lt;br&gt;Authentication is the term given to a set of processes that allow email senders to confirm to email providers and ISPs that they are who they say they are. This allows them to sidestep junk email filters and make sure that their messages arrive in inboxes, where they belong! &lt;br&gt;&lt;br&gt;Autoresponder &lt;br&gt;An autoresponder is a program that automatically sends an email message at a set time or in response to an action taken by a computer user. &lt;br&gt;For example, when a visitor to your website requests information by sending you an email or clicking on a link, your autoresponder may automatically reply with a predetermined email message. &lt;br&gt;You can set up autoresponders to send out sales information, letters, follow-up inquiries, or notices. For example, if you will not be able to answer your email inquiries right away, you can simply set up an autoresponder that will send the following message to anyone who sends you an email: &amp;quot;I am not able to answer my mail right now. However, you will receive a reply within 48 hours.&amp;quot; &lt;br&gt;&lt;br&gt;Average Lifetime Vaule&lt;br&gt;The average amount of income produced by a customer or client over the term of your relationship.&lt;br&gt;&lt;br&gt;Backend products &lt;br&gt;Backend products are items you sell to your customers that relate in some way to products they&amp;#39;ve already bought. They&amp;#39;re a great way to boost your profits! &lt;br&gt;For example, let&amp;#39;s say you sell DVDs that teach people how to do yoga. Some good backend products to sell would be yoga mats, yoga balls, and DVDs or books about advanced yoga techniques. &lt;br&gt;You already know your customers are interested in yoga because they bought your first DVD, so chances are really good they&amp;#39;d also be interested in any other yoga-related products you offer. &lt;br&gt;&lt;br&gt;Banner ads&lt;br&gt;A banner ad is simply an advertisement displayed on your web page in a traditional banner shape. A banner can display virtually anything, although in e-commerce it is primarily used as an advertising tool that acts as a link to an advertiser&amp;#39;s website. &lt;br&gt;If you publish a newsletter or e-zine, you may choose to include banners that promote another company&amp;#39;s product or service. &lt;br&gt;The standard horizontal banner size is 460 pixels wide and 60 pixels high. &lt;br&gt;&lt;br&gt;Benchmark&lt;br&gt;A standard by which something can be measured or judged. &lt;br&gt;&lt;br&gt;Benefit statement &lt;br&gt;Benefit statements express how your company&amp;#39;s product or service solves an immediate need and clarifies a specific unique sales proposition. These statements are written in a &amp;quot;What&amp;#39;s in it for me?&amp;quot; fashion where company features are immediately linked to client benefits. Benefit statements may be different for different target groups, depending on their motivations. Typical benefit statements are linked to such bottom-line motivators as: saving time, saving or making more money, helping someone be more attractive to the opposite sex, streamlining operations, gaining new clients, gaining an industry niche or power, et cetera.&lt;br&gt;&lt;br&gt;Black hat tactics: &lt;br&gt;Black hat tactics are manipulative search engine optimization strategies that are frowned upon or forbidden by search engines. One such strategy is keyword spamming.&lt;br&gt;Use of black hat tactics can get your site booted from the search results &amp;mdash; sometimes permanently.&lt;br&gt;&lt;br&gt;Blacklist &lt;br&gt;A blacklist is a list of known or suspected senders of spam. Blacklists are maintained by ISPs and spam-fighting organizations &amp;mdash; and if your name gets on a blacklist, it can be very difficult to have it removed. Legitimate email marketers can stay out of trouble with blacklists by following these guidelines: &lt;br&gt;Use a confirmed opt-in system for collecting email addresses &lt;br&gt;Include an unsubscribe link in every email you send &lt;br&gt;Send only materials that reflect the relationship you have established with the people on your list &lt;br&gt;positioning until the pages are rewritten for Web conversions.&lt;br&gt;&lt;br&gt;Blog &lt;br&gt;Basically, blogs (short for &amp;quot;web logs&amp;quot;) are a type of online journal. Blogging is a form of online communication that is taking the Internet by storm. &amp;quot;Bloggers&amp;quot; use their sites to express their thoughts, opinions, or any other information they think people might find interesting or useful. &lt;br&gt;Bloggers update their entries frequently so that visitors will regularly return to their site to see what new information they&amp;#39;ve posted, and to optimize their site for search engines. &lt;br&gt;Bloggers often encourage their visitors to comment on their entries, then post these comments on their site, so people can discuss the information they have provided. A well-written blog can become a popular hangout for its readers. &lt;br&gt;&lt;br&gt;Bookmark &lt;br&gt;A bookmark is a feature offered by most browsers that allows you to save the address (URL) of a favorite website or web page, so you can easily revisit it later on. Many browsers call the bookmark feature &amp;ldquo;Favorites&amp;rdquo; or &amp;ldquo;My Favorites.&amp;rdquo;&lt;br&gt;&lt;br&gt;Bounce back &lt;br&gt;A bounce back occurs when an email that you&amp;#39;ve sent to someone is returned to you (&amp;quot;bounced back&amp;quot;) without ever showing up in the intended recipient&amp;#39;s inbox. &lt;br&gt;There are two kinds of bounce backs: &amp;quot;hard&amp;quot; bounces and &amp;quot;soft&amp;quot; bounces.&lt;br&gt;A hard bounce is mail that has been returned because it was rejected by the recipient&amp;#39;s mail server. This can happen if the email address is incorrect or if the domain name is unknown. If your domain name or &amp;quot;From&amp;quot; address is blocked by the recipient&amp;#39;s mail server, you may or may not get a hard bounce (depending on how each mail server is configured). &lt;br&gt;A soft bounce is mail that has been returned after it was accepted by the recipient&amp;#39;s mail server. This usually happens because the recipient&amp;#39;s inbox is full. It can also happen if your domain name or &amp;quot;From&amp;quot; address has been blocked by the individual recipient, though as with a &amp;quot;hard&amp;quot; bounce, you may or may not receive the bounced message. &lt;br&gt;&lt;br&gt;&amp;quot;Brick-and-mortar&amp;quot; business &lt;br&gt;A brick-and-mortar business is simply one that exists offline, in the &amp;quot;real&amp;quot; world. &lt;br&gt;&lt;br&gt;Brochureware &lt;br&gt;Brochureware is a negative term that denotes a print brochure being uploaded, without revision, as Web page text. Brochureware doesn&amp;#39;t take into account the interactivity of Web copy, nor is it typically written in a user-centric manner. Brochureware sites tend to see poor search engine rankings.&lt;br&gt;&lt;br&gt;Browser &lt;br&gt;A browser is a type of software that can locate and read a web page at an Internet address like &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.yoursite.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://www.YourSite.com&lt;/a&gt; The browser reads computer code (HTML, Javascript, CGI scripts, etc.) that looks like this... &lt;br&gt;&amp;lt;html&amp;gt;&lt;br&gt;&amp;lt;head&amp;gt;&lt;br&gt;&amp;lt;body&amp;gt;&lt;br&gt;&amp;lt;p&amp;gt;&amp;lt;em&amp;gt;Hi!!&amp;lt;/em&amp;gt;&amp;lt;/p&amp;gt;&lt;br&gt;&amp;lt;/body&amp;gt;&lt;br&gt;&amp;lt;/head&amp;gt;&lt;br&gt;&amp;lt;/html&amp;gt; &lt;br&gt;... and displays it like this on your computer: &lt;br&gt;Hi!! &lt;br&gt;The most common browsers are Mozilla Firefox and Internet Explorer. They can be downloaded for free at &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.mozilla.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.Mozilla.com&lt;/a&gt; and &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.microsoft.com/windows/ie/default.mspx&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.Microsoft.com/windows/ie/default.mspx&lt;/a&gt; respectively. &lt;br&gt;&lt;br&gt;Call-to-action link &lt;br&gt;Otherwise known as a hyperlink. Call-to-action links in Internet marketing campaigns guide the reader to a new action step. Call-to-action hyperlinks could lead a prospect to a new Web page, an email form, a text section within a page or a shopping cart. Correctly written, call-to-action links increase micro-conversion rates and can affect keyphrase relevancy.&lt;br&gt;&lt;br&gt;CAN-SPAM&lt;br&gt;In 2003, the United States Congress created the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act to curb spam. This act required the FCC to adopt rules preventing the sending of commercial email messages without permission.&lt;br&gt;This ban took effect in March 2005. In addition, the Federal Trade Commission (FTC) adopted detailed rules that restrict the sending of unwanted commercial email messages to computers. &lt;br&gt;For more information on the Act, check out:&lt;br&gt;&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.ftc.gov/bcp/conline/edcams/spam/business&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.ftc.gov/bcp/conline/edcams/spam/business&lt;/a&gt;.&lt;br&gt;You can check out a complete listing of anti-spam regulations at &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.spamlaws.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.Spamlaws.com&lt;/a&gt;.&lt;br&gt;&lt;br&gt;CGI script &lt;br&gt;CGI stands for &amp;quot;Common Gateway Interface,&amp;quot; and a CGI script is a &amp;quot;mini-program&amp;quot; that resides on the server of your web host. &amp;quot;Common&amp;quot; means that it is compatible with any browser. CGI scripts are commonly used to process information that users enter into a web form. &lt;br&gt;For example, on your website you might have a small opt-in form that asks for the names and email addresses of people who want to subscribe to your newsletter. A CGI script would read the subscriber&amp;#39;s information from the website and send it to you, so you could add it your newsletter subscriber database. &lt;br&gt;You can search and download hundreds of free CGI scripts at &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://cgi.resourceindex.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://cgi.resourceindex.com&lt;/a&gt;.&lt;br&gt;&lt;br&gt;Chat room &lt;br&gt;A chat room is an online forum where people gather to talk about their interests or hobbies, or simply to meet new friends online. &lt;br&gt;&amp;quot;Click-and-mortar&amp;quot; business &lt;br&gt;A click and mortar business is one that has both an offline and an online presence, and generates income from both. For example, Borders is a &amp;quot;click and mortar&amp;quot; business. You can buy their books in a store or you can purchase them over the Internet. Amazon.com, on the other hand, has no offline stores where you can go to make a purchase. It exists solely as an online business. &lt;br&gt;&lt;br&gt;Click fraud&lt;br&gt;Click fraud occurs when someone fraudulently clicks on pay-per-click ads to run up the costs of pay-per-click advertising. The reasons for this are usually to either:&lt;br&gt;Increase an ad publisher&amp;#39;s revenues. (Google AdSense publishers for example get paid when someone clicks on the AdWords ads on their site.) Put competing site owners at a financial disadvantage by upping their pay-per-click costs (since they pay every time someone clicks on their ads). &lt;br&gt;&lt;br&gt;Click-through &lt;br&gt;A click-through occurs when a user responds to an online advertisement by clicking on a link that takes them to the advertiser&amp;#39;s website. Counting click-throughs gives advertisers a better measurement of website traffic than recording hits (also called &amp;quot;pageviews&amp;quot;). &lt;br&gt;Although click-throughs are an important measurement of the success of an online promotion, they do not reflect the quality of site visitors (i.e., How long did they stay? Which pages of your site did they view?). &lt;br&gt;Banner advertising is typically sold on a &amp;quot;per impression&amp;quot; basis, which is based on the number of hits a site receives. However, purchasing advertising on a click-through basis is usually more profitable for the advertiser. &lt;br&gt;&lt;br&gt;Click-through rate &lt;br&gt;The click-through rate is a measurement of the success of an online promotion. It expresses the percentage of viewers of a web page who click through to an advertiser&amp;#39;s site. &lt;br&gt;Currently, the advertising industry average is 0.7% &amp;mdash; which means that out of every 143 people who view an ad, one viewer can be expected to take action by visiting the advertiser&amp;#39;s site. &lt;br&gt;If you want to achieve a high click-through rate in your promotions, you need to carefully consider many factors, including your promotion design, your target market, and so on. &lt;br&gt;&lt;br&gt;Code &lt;br&gt;A code is a set of symbols that represent something else. The written instructions that computer programmers use to design websites are usually referred to as code. &lt;br&gt;See also: CGI Script, HTML, JavaScript, Scripts &lt;br&gt;&lt;br&gt;Confirmed opt-in &lt;br&gt;&amp;quot;Single opt-in,&amp;quot; &amp;quot;notified opt-in,&amp;quot; and &amp;quot;confirmed opt-in&amp;quot; are ways to collect opt-in email addresses and protect yourself from accusations of sending spam. &lt;br&gt;Up until a few years ago, everyone used single opt-in web forms to collect email addresses for marketing campaigns. Visitors to a web page entered their name and email address, and that was it &amp;mdash; it was understood that they had given their permission for the owner of the web page to send them email. &lt;br&gt;&amp;quot;Single&amp;quot; opt-in can be open to abuse, however, so many marketers now take steps to confirm new opt-ins.&lt;br&gt;&amp;quot;Notified&amp;quot; opt-in helps you avoid these problems by adding an extra step to the opt-in process &amp;mdash; a notification email. Each time someone enters their name and email address at your site, you send them an email informing them that they have been added to your list &amp;mdash; and giving them an unsubscribe link if they do not actually wish to receive email from you. &lt;br&gt;&amp;quot;Confirmed&amp;quot; opt-in takes the process one step further. It occurs in three steps. The recipient receives the notification email and then must click on a confirmation link or reply to the message. Only then is their email address added to your opt-in list.&lt;br&gt;&lt;br&gt;Conversion Funnel&lt;br&gt;The series of steps that move a website visitor towards a specific conversion event, such an order or registration signup. Funnels vary for every site, but best practice is to limit the steps a user must take in oreder to convert.&lt;br&gt;&lt;br&gt;Conversion Rates &lt;br&gt;Conversion rates are distinct measurements that determine how many of your prospects take your preferred action step. Typically, micro-conversions (for instance, reading different pages on your site, or signing up for a newsletter) lead to your main conversion step (making a purchase, or contacting you for more information).&lt;br&gt;&lt;br&gt;Copy&lt;br&gt;Copy is simply another word for &amp;quot;text&amp;quot; or &amp;quot;writing.&amp;quot; The words you use on your site, salesletters, newsletters, and advertisements are all referred to as copy. &lt;br&gt;Salescopy is the words you write to persuade potential customers to buy your product. It comes in two main forms: short copy and long copy. &lt;br&gt;Short copy is used in brief product descriptions on a catalog site and in concisely written ads, such as banner ads and pay-per-click ads. It&amp;#39;s usually just one or two paragraphs long. &lt;br&gt;Long copy is used in salesletters and can run anywhere from eight to 20 pages long, or even more. &lt;br&gt;&lt;br&gt;Cost-per-action&lt;br&gt;Cost-per-action is a relatively new advertising program in which pay-per-click advertisers pay for clicks only after a site visitor completes a specified action, such as opting in to a newsletter or purchasing a product. &lt;br&gt;&lt;br&gt;Database &lt;br&gt;A database is a sort of electronic filing system that lets you store and organize information. Customer information stored in a database is often organized into separate fields according to name, email address, types of products purchased, and so on. &lt;br&gt;You can search for specific information in a database by using queries, then organize the information to create powerful, targeted marketing campaigns. &lt;br&gt;For instance, if you were planning an online promotion, you could target specific customers by searching your database for all the customers who have bought one product but not another, or who live in a certain geographic area, or who have not made a purchase for more than three months... or all of the above. &lt;br&gt;&lt;br&gt;Direct-to-desktop technology &lt;br&gt;Direct-to-desktop technology is a way to deliver information straight to other people&amp;#39;s desktops &amp;mdash; without using email! The sender uses an application &amp;mdash; like Desktop Marketer, for example &amp;mdash; that formats and sends the information straight to a &amp;quot;reader&amp;quot; that&amp;#39;s been installed on the recipient&amp;rsquo;s desktop. &lt;br&gt;It&amp;#39;s a great way to deliver information without having to worry about spam filters or people accidentally sending your unread mail to the recycling bin without reading it. &lt;br&gt;&lt;br&gt;Directory &lt;br&gt;A directory is a listing of millions of websites &amp;mdash; Yahoo (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.yahoo.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.yahoo.com&lt;/a&gt;) and LookSmart (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.looksmart.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.looksmart.com&lt;/a&gt;) are two examples. &lt;br&gt;Directories are not search engines, though many people confuse the two. In a directory, sites are reviewed by editors who organize them into categories like &amp;quot;Business,&amp;quot; &amp;quot;Education,&amp;quot; and &amp;quot;Entertainment.&amp;quot; &lt;br&gt;&lt;br&gt;Discussion forum &lt;br&gt;A discussion forum is a website where people gather to discuss a particular topic &amp;mdash; an interest or hobby, perhaps, or something related to a specific industry. Discussion forums can be free for anyone to join, or they can be members-only subscription sites. &lt;br&gt;&lt;br&gt;Domain Keys Identified Mail (DKIM)&lt;br&gt;This is one of two complementary processes used to authenticate email as trustworthy. DKIM verifies that a message has not been altered between sender and receiver, and that the sender has not been identified as a &amp;quot;bad sender.&amp;quot;&lt;br&gt;&lt;br&gt;Domain name &lt;br&gt;A domain name describes one or more IP addresses. Domain names are used in URLs to identify specific web pages. For example, in the URL &amp;quot;&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.yourdomain.com/info&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.YourDomain.com/info&lt;/a&gt;,&amp;quot; &amp;quot;YourDomain.com&amp;quot; is the domain name. &lt;br&gt;Every domain name consists of two or more parts separated by dots. The suffix indicates which &amp;quot;top-level domain&amp;quot; it belongs to (for example, the address &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.yourdomain.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.yourdomain.com&lt;/a&gt; has the top-level domain.com). The top-level domains used on the Internet include: &lt;br&gt;.gov (government agencies)&lt;br&gt;.edu (educational institutions)&lt;br&gt;.org (nonprofit organizations)&lt;br&gt;.mil (military)&lt;br&gt;.com (commercial business)&lt;br&gt;.biz (businesses)&lt;br&gt;.info (informative)&lt;br&gt;.net (network organizations)&lt;br&gt;and country-specific domains, such as:&lt;br&gt;.au (Australia)&lt;br&gt;.ca (Canada)&lt;br&gt;.ch (Switzerland)&lt;br&gt;.cn (China)&lt;br&gt;.eu (European Union)&lt;br&gt;.jp (Japan)&lt;br&gt;.us (United States)&lt;br&gt;.uk (United Kingdom) &lt;br&gt;&lt;br&gt;Download &lt;br&gt;When you download a file, you transfer the file from another computer to your own. While there are a number of ways you can do this on the Internet, FTP, and email attachments are the most common. When you view a web page in your browser, you are essentially downloading the page from the server that it is hosted on.&lt;br&gt;&lt;br&gt;Drop shipping &lt;br&gt;Drop shipping is a business arrangement in which someone sells brand-name products on behalf of a manufacturer or distributor, in exchange for a percentage of the sale. The seller advertises the product through his or her site while the drop-shipper is responsible for fulfilling the order &amp;mdash; warehousing the stock, packing the orders, and shipping the product to the customers. &lt;br&gt;&lt;br&gt;Dynamic content &lt;br&gt;Dynamic content is content that changes on a regular basis. A news site, for example, is filled with dynamic content &amp;mdash; its articles change on a daily, and sometimes even an hourly, basis. Blogs are characterized by having frequent content updates.&lt;br&gt;&lt;br&gt;Dynamic IP address &lt;br&gt;A dynamic IP address is an &amp;quot;address&amp;quot; made up of of random numbers assigned to your computer by your ISP each time you access the Internet. If you have a dynamic IP address, the number will change each time you access the Internet. However, for a fee, you can request a &amp;quot;static&amp;quot; IP address from your ISP. &lt;br&gt;&lt;br&gt;eBook &lt;br&gt;An eBook (electronic book) is simply a book written in an electronic format so that it can be downloaded to your computer. Depending on the format of an eBook, you can either read the content on your computer or print a portable hard copy. eBooks are revolutionizing the world of online publishing because they are easy and affordable to publish and distribute. &lt;br&gt;&lt;br&gt;Electronic products &lt;br&gt;Electronic products, also referred to as electronic information products, are digital pieces of information that can be delivered instantaneously through the Internet. Software products, eBooks, MP3 files, streaming video, and even members-only discussion forums are all examples of electronic products. &lt;br&gt;&lt;br&gt;Email program &lt;br&gt;An email program (also referred to as an email client) is the system you use to send and receive email. There are a number of different free and paid email programs on the market. The most popular paid ones include Outlook, Eudora, Entourage, and Netscape Mail; the most popular free email programs include Hotmail, Yahoo, Gmail, and AOL. &lt;br&gt;&lt;br&gt;Email promotion &lt;br&gt;An email promotion is a sales promotion that you introduce to your mailing list via email. For example, if you have a new product to offer, or if you are running a sale, you can alert your leads and customers to this by sending them an informative email message that explains the product or sale and encourages them to visit your site to learn more about it. &lt;br&gt;&lt;br&gt;Email service provider&lt;br&gt;Services like Yahoo, Hotmail, AOL and GMail email are all web based, which makes them different from ISPs, although the terms are often used interchangeably. You can access these types of programs away from your own personal computer, since all your information and email exists on their servers, and not on your own hard drive. &lt;br&gt;Because they offer free email accounts, most people have one &amp;mdash; or a few! &amp;mdash; and they generally make up the bulk of most email marketers&amp;#39; lists.&lt;br&gt;&lt;br&gt;E-zine &lt;br&gt;An e-zine is an &amp;quot;electronic magazine&amp;quot; that is emailed to a list of subscribers or posted on a website. Many e-zines offer advertising space that is both highly targeted and affordable. And publishing your own e-zine is an excellent way to establish your credibility as an expert in your field and to win the trust (and business!) of your readers. &lt;br&gt;&lt;br&gt;Field &lt;br&gt;In the terminology of email marketing, a field is a space in a web form where a user is required to enter information. For example, an opt-in form for your free newsletter will require that users fill in at least three fields: one for &amp;quot;First Name,&amp;quot; one for &amp;quot;Last Name,&amp;quot; and one for &amp;quot;Email Address.&amp;quot; &lt;br&gt;The information that users enter into a field on your web page is transferred to your database of subscriber information using a CGI script. &lt;br&gt;&lt;br&gt;Filter &lt;br&gt;A filter is a program that is set up to process incoming information. Email filters can be set up to sort your incoming email and block messages you may not wish to receive. &lt;br&gt;For example, if you block certain names or addresses from your email account, your incoming messages will be &amp;quot;filtered&amp;quot; to remove any messages that contain these names and addresses. These messages will be bounced back to the account of the person who sent them. &lt;br&gt;Many email programs allow you to adjust your filter levels. The higher the level of your filter, the more messages will be blocked. Higher-level filters will check messages for certain words or phrases that are often found in spam (e.g., &amp;quot;order today,&amp;quot; &amp;quot;100% satisfied,&amp;quot; and &amp;quot;money-back guarantee&amp;quot;) and then block these messages. With a high filter setting, you do run the risk of losing messages that you want to receive. &lt;br&gt;Most email clients come with some sort of filtering capability included. If yours does not have one, you can use a number of free and paid filters for superior spam filtering. Some of these include: &lt;br&gt;Annoyance Filter (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.fourmilab.ch/annoyance-filter&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.fourmilab.ch/annoyance-filter&lt;/a&gt;) &lt;br&gt;Bogofilter (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://bogofilter.sourceforge.net/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://bogofilter.sourceforge.net&lt;/a&gt;) &lt;br&gt;POPFile (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://popfile.sourceforge.net/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://popfile.sourceforge.net&lt;/a&gt;) &lt;br&gt;Apache SpamAssassin (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://spamassassin.apache.org/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://spamassassin.apache.org&lt;/a&gt;) &lt;br&gt;SpamPal (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.spampal.org/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.spampal.org&lt;/a&gt;) &lt;br&gt;SpamProbe (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://spamprobe.sourceforge.net/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://spamprobe.sourceforge.net&lt;/a&gt;) &lt;br&gt;SpamSieve (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://c-command.com/spamsieve&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://c-command.com/spamsieve&lt;/a&gt;) &lt;br&gt;Spam Inspector (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.spaminspector.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.spaminspector.com&lt;/a&gt;) &lt;br&gt;&lt;br&gt;Firewall &lt;br&gt;A firewall is a program that protects a computer or network from unauthorized access through the Internet. If you&amp;#39;re not using firewall software, web surfers may be able to access (through your Internet connection) information that is stored on your computer.&lt;br&gt;Most companies that do business on the Internet install firewall software to prevent outsiders from accessing private company data. &lt;br&gt;&lt;br&gt;Flame &lt;br&gt;A flame is an insulting or offensive message, usually sent in response to someone who has broken the rules of &amp;quot;netiquette&amp;quot; (Internet etiquette). If you are running an email marketing campaign, you may unintentionally offend someone at some point &amp;mdash; and as a result, you may receive angry email or be treated rudely in a public discussion. &lt;br&gt;If you are &amp;quot;flamed&amp;quot; like this, it is best to avoid attacking back and starting what is sometimes called a &amp;quot;flame war.&amp;quot; If you feel that you have made an error and should apologize, do so. If you do not feel that an apology is necessary, the best response is no response at all. &lt;br&gt;&lt;br&gt;FTP &lt;br&gt;FTP stands for &amp;quot;File Transfer Protocol,&amp;quot; which is a method of uploading and downloading files through the Internet. FTP used to be the only method available, but now there are simpler methods such as email attachments, PDF files, and HTML files. Owners of websites usually use FTP to upload new files to their sites. &lt;br&gt;&lt;br&gt;GIF &lt;br&gt;GIF files (GIF stands for &amp;quot;Graphics Interchange Format&amp;quot;) are the most common type of image files used on the Internet. These files are compressed so that they take up a minimum amount of space, and can therefore be downloaded much faster than other graphics files. &lt;br&gt;GIF files are limited to 256 colors, but can be animated (like a short video clip) or transparent (to blend in with the background of a web page). &lt;br&gt;They are typically used in web pages as backgrounds, banners, advertisements, and buttons. &lt;br&gt;&lt;br&gt;Gigabyte &lt;br&gt;A gigabyte is a unit that describes the storage capacity of a computer&amp;#39;s memory or hard disk. One gigabyte of information is the equivalent of about one billion text characters (i.e., letters or numbers). &lt;br&gt;&lt;br&gt;&amp;lt;h&amp;gt; tag&lt;br&gt;An &amp;lt;h&amp;gt; tag is like a brightly colored post-it note within your HTML source code that alerts search engine spiders to your headline and subheads &amp;mdash; places that contain important information according to the search engines.&lt;br&gt;HTML &amp;lt;h&amp;gt; tags look like this: &lt;br&gt;&amp;lt;h1&amp;gt;, &amp;lt;h2&amp;gt;, &amp;lt;h3&amp;gt;&lt;br&gt;As you can see, &amp;lt;h&amp;gt; tags always contain a number, since the search engine spiders view them in order of importance &amp;mdash; an &amp;lt;h1&amp;gt; tag is more important to note than an &amp;lt;h2&amp;gt; tag, for example. &lt;br&gt;Framed around a headline, an &amp;lt;h&amp;gt; tag looks like this within your source code:&lt;br&gt;&amp;lt;h1&amp;gt;Looking for a great selection of discount yoga supplies for all yoga levels and all types of yoga?&amp;lt;/h1&amp;gt;&lt;br&gt;&lt;br&gt;Headline &lt;br&gt;A headline is a quick-scan way customers can instantly learn your company&amp;#39;s main benefits (for instance, &amp;quot;Custom auto parts sale. Free shipping.&amp;quot;). Headlines are typically in bolded text, and appear at the top of a Web page. Headlines and subheadlines (see below) are incredibly important for usability; as online readers scan, not read, headlines make the scanning process easier. Further, in code, headlines can be inscribed using HTML heading tags that can influence positioning.&lt;br&gt;&lt;br&gt;Hit &lt;br&gt;Traffic to a website can be measured in &amp;quot;hits,&amp;quot; which describes the number of times a file (like a page or a graphic) is downloaded from a web server. However, counting hits is a poor way to measure web traffic. &lt;br&gt;Here&amp;#39;s why: &lt;br&gt;If your web page has five graphics, you&amp;#39;ll count six hits every time someone views the page (one for the page, plus one for each graphic). Therefore, when someone claims that their web page has received over 1,000 hits, it may actually have received 100 actual visitors, if not fewer. Counting click-throughs provides advertisers with a far more accurate measurement of the effectiveness of a campaign. &lt;br&gt;&lt;br&gt;HTML &lt;br&gt;HTML stands for &amp;quot;Hypertext Markup Language.&amp;quot; It is the code that browsers read and translate into a viewable web page. HTML tells the browser where to put text, graphics, forms, tables, sound, video, color, etc. &lt;br&gt;It&amp;#39;s easy to see the HTML code behind any web page on the Internet. In Internet Explorer, select &amp;quot;View Source&amp;quot; under the &amp;quot;View&amp;quot; menu; other browsers like Firefox or Safari use similar technology. A great online HTML tutorial we recommend can be found at &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.davesite.com/webstation/html&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.davesite.com/webstation/html&lt;/a&gt;. &lt;br&gt;&lt;br&gt;Hyperlink &lt;br&gt;A hyperlink, or &amp;quot;link,&amp;quot; is a piece of text or a graphic that is &amp;quot;linked&amp;quot; to a web page (or to a specific location on a web page). When you click on a hyperlink, you are automatically transferred to its target page or location. Hyperlinks are usually blue and underlined like this. &lt;br&gt;When they are activated, they change color and become purple (the colors and formatting can be easily changed from these defaults by the website designer, but we recommend that you stick with the standard so that links are obvious on your website.) &lt;br&gt;Hyperlinks also appear in the form of arrows, buttons, or graphics. &lt;br&gt;&lt;br&gt;Image &amp;lt;alt&amp;gt; tag&lt;br&gt;Image tags are placeholders within your HTML source code that tell the browser where your images are located. They ensure that your images will get loaded to your web page so your visitors will see them. &lt;br&gt;Image tags typically look like this:&lt;br&gt;&amp;lt;img src=&amp;quot;myimage.jpg&amp;quot; height=&amp;quot;120&amp;quot; width=&amp;quot;476&amp;quot;&amp;gt;&lt;br&gt;Because search engine spiders can only index text, they skip over non-textual elements in your source code, like image tags. By including an &amp;lt;alt&amp;gt; tag within this image tag, like this:&lt;br&gt;&amp;lt;img src=&amp;quot;myimage.jpg&amp;quot; alt=&amp;quot;your keywords&amp;quot; height=&amp;quot;120&amp;quot; width=&amp;quot;476&amp;quot;&amp;gt;&lt;br&gt;... you transform it into something the spiders can index. Image &amp;lt;alt&amp;gt; tags are also good for search engine optimization, since they increase the number of times a keyword can be featured on a web page.&lt;br&gt;&lt;br&gt;Impression &lt;br&gt;The number of times a banner ad is downloaded from a server (and possibly viewed) is referred to as the number of &amp;quot;impressions&amp;quot; it receives. Banner advertising is usually sold on a cost per thousand (CPM) basis. &lt;br&gt;Advertisers use impressions to measure the effectiveness of an advertising campaign &amp;mdash; but impressions, like hits, give a relatively inaccurate measurement of how many times a downloaded ad has actually been viewed. Users may be viewing web pages in a text-only browser, or they may not scroll far enough down a page to see the ad. &lt;br&gt;&lt;br&gt;Indexability&lt;br&gt;Otherwise known as spiderability. Indexability refers to if a site can be indexed - or recorded - by a search engine spider. If a site is not indexable, or if a site has reduced indexability, positioning will suffer.&lt;br&gt;&lt;br&gt;Instant messaging (IM) &lt;br&gt;Instant messaging is a type of communication service that allows you to communicate instantaneously with other people over the Internet. You can alert other people using the same instant messaging service that you&amp;#39;re online and want to chat with them, and they can respond immediately. &lt;br&gt;It&amp;#39;s like talking over the telephone, only using text instead of talking. Three popular instant messaging services are the AOL Instant Messager, Microsoft Messenger, and Apple iChat. &lt;br&gt;&lt;br&gt;Inventory &lt;br&gt;Inventory is the quantity of products you have available for sale at any given time. &lt;br&gt;&lt;br&gt;IP Address &lt;br&gt;IP stands for &amp;quot;Internet Protocol.&amp;quot; An IP address appears as a set of four numbers separated by periods (e.g., 30.148.12.135) and acts as a unique identifier for your computer when you are connected to a network or the Internet. IP addresses are unique sets of registered numbers and are often referred to as &amp;quot;Internet addresses.&amp;quot; &lt;br&gt;The InterNIC Registration Service assigns Internet addresses that identify a particular network and a particular web host on that network. Your web host then provides you with an IP address that is linked to your domain name. &lt;br&gt;&lt;br&gt;ISP &lt;br&gt;ISP stands for &amp;quot;Internet Service Provider.&amp;quot; Your ISP is the company that provides you with access to the Internet. &lt;br&gt;The ISP is (or should be) connected to the Internet 24 hours a day. If you have telephone dial-up access, your computer&amp;#39;s modem dials the phone number of the ISP, which then connects you to the Internet and allows you access to your email and the World Wide Web. If your ISP provides high-speed cable or DSL service, you have access to the Internet 24 hours a day &amp;mdash; whenever your computer is turned on. &lt;br&gt;&lt;br&gt;JavaScript &lt;br&gt;JavaScript is a programming language that allows web designers to incorporate dynamic, interactive graphics and other elements into the layout of a web page. &lt;br&gt;&lt;br&gt;Joint venture &lt;br&gt;A joint venture is a mutually beneficial partnership between two or more businesses. For example, the businesses might work together to create a product they can all sell and profit from. Or, they might enter into an agreement where each promotes the other&amp;#39;s products. &lt;br&gt;&lt;br&gt;Junk email &lt;br&gt;Junk email, also called spam, is the same as the junk mail you receive via snail mail &amp;mdash; except that it is delivered electronically. &lt;br&gt;Many email programs offer spam filtering, which sorts your mail so that unsolicited mail goes to a &amp;quot;junk mail&amp;quot; folder, where you can review and delete it quickly. &lt;br&gt;&lt;br&gt;KEI (Keyword Effectiveness Index) &lt;br&gt;KEI is a measurement used by the keyword selection tool Wordtracker to determine how useful a particular keyword will be. A high KEI indicates that a lot of people are searching for information related to that keyword in the search engines, but not finding many useful results. That means the keyword is very popular and will drive lots of traffic to a website that uses it strategically on its website. &lt;br&gt;&lt;br&gt;Keyword &lt;br&gt;A keyword is simply a word or phrase that people type into a search engine when seeking information. The results generated will include websites that include content related to those keywords. For example, when searching for websites about dogs, you might use the keywords &amp;quot;dog,&amp;quot; &amp;quot;puppy,&amp;quot; &amp;quot;pet food,&amp;quot; &amp;quot;beagle,&amp;quot; and so on. &lt;br&gt;&lt;br&gt;Keyword density&lt;br&gt;This refers to the number of times your keywords appear throughout your website as compared to all other words. &lt;br&gt;For example: if your keyword is &amp;ldquo;dog&amp;rdquo; and your entire web page content is composed of the single sentence &amp;ldquo;I love my dog,&amp;rdquo; then the keyword density of &amp;ldquo;dog&amp;rdquo; would be 25%.&lt;br&gt;(Keyword Density = 1 instance of &amp;ldquo;dog,&amp;rdquo; divided by 4 words, multiplied by 100 = 25%.)&lt;br&gt;&lt;br&gt;Keyword spamming&lt;br&gt;This is the term given to the excessive use of the same keyword on a single web page. For example, here&amp;#39;s a piece of text that includes the keyword phrase &amp;quot;bubble gum&amp;quot; a few too many times: &lt;br&gt;&amp;ldquo;Here at Blowing Bubbles Bubble Gum Factory, our homemade bubble gum kits include everything you need to make your own bubble gum. Making bubble gum is great entertainment for the whole family! With our homemade bubble gum kits, you can make bubble gum of different flavors: cherry bubble gum, root beer bubble gum, and of course, bubble-gum flavored bubble gum!&amp;rdquo;&lt;br&gt;Site owners who use this tactic hope that by increasing the number of keywords on their web pages, they&amp;#39;ll boost their ranking in the search engines. &lt;br&gt;However, most search engines forbid keyword spamming since the content offers little value to human readers, and site owners who use this black hat tactic run the risk of being penalized by the search engines.&lt;br&gt;&lt;br&gt;Landing page &lt;br&gt;Landing pages are pages that users would click through to from a PPC campaign or XML feed (that is, people &amp;quot;land&amp;quot; on a particular page as a result of search marketing efforts). For best results, these pages are highly targeted for the reader and specific to the PPC ad or feed description (for instance, if a PPC ad advertises a coat sale, sending prospects to the company home page would invoke frustrations and decrease conversions). Rewriting landing pages is one of the easiest ways companies can increase their conversion rates.&lt;br&gt;&lt;br&gt;Link &lt;br&gt;A link, or &amp;quot;hyperlink,&amp;quot; is a piece of text or graphic that is &amp;quot;linked&amp;quot; to a web page (or to a specific location on a web page.) When you click on a hyperlink, you are automatically transferred to its target page or location. Hyperlinks are usually blue and underlined like this. &lt;br&gt;When they are activated, they change color and become purple (the colors and formatting can be easily changed from these defaults by the website designer, but we recommend that you stick with the standard so that links are obvious on your site.) &lt;br&gt;Links also appear in the form of arrows, buttons, or graphics.&lt;br&gt;&lt;br&gt;Link exchange &lt;br&gt;A link exchange Internet marketing campaign is the process of exchanging hyperlinks with a quality site that is somehow related to a company&amp;#39;s product or service. For instance, a public relations agency may link to a search engine positioning firm&amp;#39;s article on &amp;quot;PR and SEO marketing.&amp;quot; The SEO may then include a link on their site listing the public relations company. Good link exchange vendors can increase a company&amp;#39;s PageRank and increase the number of targeted visitors. Poor link exchanges (think $99 &amp;quot;link farms&amp;quot; where a company promises to link your site to thousands of others) can actually harm site positioning.&lt;br&gt;Link relevance&lt;br&gt;Search engines consider &amp;quot;link relevance&amp;quot; &amp;mdash; the quality of content of any sites that link to yours &amp;mdash; when ranking your site in their search results.&lt;br&gt;Link relevance takes two main factors into account:&lt;br&gt;Is the site linking to your website similar (or relevant) to yours?&lt;br&gt;Does the site linking to yours contain keywords that people are using to find your site? &lt;br&gt;The more relevant the linking site&amp;#39;s content is to your site&amp;#39;s topic, the higher you are likely to rank in the search results.&lt;br&gt;&lt;br&gt;Mailing list &lt;br&gt;Your mailing list is the list of customers and subscribers who have given you their email addresses so that they may receive email from you. This list is one of the most valuable components of your business &amp;mdash; and it should be treated as such! Never give or sell your list to anyone. &lt;br&gt;To avoid being accused of sending spam when sending email to the people on your list, always make sure that they know these three things: &lt;br&gt;Who you are &lt;br&gt;The nature of your relationship with them &lt;br&gt;Why you are sending them email &lt;br&gt;&lt;br&gt;Mail server &lt;br&gt;Your mail server is the computer (and the software it uses) that transmits, receives, and stores your email messages. It is located at your email program and/or your ISP. &lt;br&gt;&lt;br&gt;&amp;quot;Members-only&amp;quot; site &lt;br&gt;A members-only site, or subscription site, is one that allows only registered subscribers to access the content available on the site. Most members-only sites cost money to join. &lt;br&gt;&lt;br&gt;Merge field &lt;br&gt;A merge field is basically a place-holder in an electronic file. It allows you to input information from another electronic file. When you&amp;#39;re word processing or writing emails, you can use merge fields to generate form letters by combining one file that contains a list of names, addresses, and other relevant information with a second file that contains the text of the letter or email. &lt;br&gt;For example, if your email contains the field &amp;quot;Dear [name],&amp;quot; then all the names in a second file will automatically be inserted into the [name] field when you merge the two files together. &lt;br&gt;&lt;br&gt;Meta search engine &lt;br&gt;A meta search engine is one that searches the results listed in other search engines. The position of a website is calculated using its combined ranking in all of the engines included in the meta search engine&amp;#39;s search. &lt;br&gt;For example, if you search a term on the popular meta search engine Dogpile.com, you&amp;#39;ll receive the results that are listed on regular search engines like Google, Yahoo, Ask, About, FindWhat, LookSmart, and more. &lt;br&gt;&lt;br&gt;Meta tag &lt;br&gt;Meta tags provide keywords and other information to search engines, allowing the search engines to suggest relevant pages when a user enters a keyword. The meta tags on a web page are not visible to web surfers unless they view the source code. &lt;br&gt;&lt;br&gt;Metrics&lt;br&gt;When we talk about your site metrics, basically we&amp;#39;re referring to the numbers that reflect how your site is performing. Examples of site metrics include the following: the number of visitors to your site, the number of page views you get, how long your visitors spend on each page, and the percentage of visitors that convert into buying customers. &lt;br&gt;&lt;br&gt;MIME &lt;br&gt;MIME stands for &amp;quot;Multipurpose Internet Mail Extensions.&amp;quot; MIME allows you to send email with multiple components (like graphics and HTML code) that will appear differently on the recipient&amp;#39;s computer. When the email arrives, the recipient&amp;#39;s computer displays the most appropriate version. &lt;br&gt;Most email programs are now MIME compliant. &lt;br&gt;&lt;br&gt;MP3 file &lt;br&gt;An MP3 file is an electronic audio file that can be downloaded from the Internet. Music is often stored as an MP3 file, as the sound quality of an MP3 is comparable to what you&amp;#39;d get on a regular CD track. &lt;br&gt;&lt;br&gt;Natural listings&lt;br&gt;Natural or &amp;quot;organic&amp;quot; listings are the sites a search engine provides in its search results in response to the search query. &lt;br&gt;These listings are called &amp;quot;natural&amp;quot; as they are generated and ranked according to relevancy, not the amount a site owner has paid to have them listed, as with sponsored listings.&lt;br&gt;&lt;br&gt;Newsgroup &lt;br&gt;A newsgroup is an online discussion forum where users post and reply to messages from other users. Newsgroup members regularly receive the latest postings by email. &lt;br&gt;&lt;br&gt;Niche market &lt;br&gt;A niche market is a group of people who are searching the Internet for a solution to a problem and not finding many relevant search results. They share a need related to a common interest and, therefore, are the perfect group of people to develop as a customer base. By developing a product or service that satisfies their shared need, you can build a profitable business! &lt;br&gt;&lt;br&gt;On-demand merchandising sites &lt;br&gt;On-demand merchandising sites allow people to sell products through storefronts that are part of the site&amp;#39;s online &amp;quot;real estate.&amp;quot; The products are designed by the seller but supplied, created, stored, and delivered by the on-demand merchandising site. &lt;br&gt;Sellers select products from a catalog of available merchandise and then have those products imprinted with a graphic or catchy logo that they&amp;#39;ve designed themselves. They can then sell their custom-designed items through an online &amp;quot;storefront&amp;quot; they&amp;#39;ve set up through the on-demand merchandising site. It&amp;#39;s also possible to publish and sell books, CDs, and DVDs in the same way. &lt;br&gt;&lt;br&gt;Opt-in &lt;br&gt;When you opt in to a mailing list, you give someone your email address, usually by entering it into a web form. By opting in, you give them permission to add you to their opt-in mailing list and send you email - usually in the form of a newsletter or e-zine. You might also fill out an opt-in form in order to be entered in a contest, or to receive a free eBook or whitepaper. &lt;br&gt;For the three types of opt-in procedure, see confirmed opt-in.&lt;br&gt;&lt;br&gt;Organic listings&lt;br&gt;Organic or &amp;quot;natural&amp;quot; listings are the sites a search engine provides in its search results that appear to contain information relevant to the search query. &lt;br&gt;These listings are called &amp;quot;organic&amp;quot; as they are generated and ranked according to relevance, not the amount a site owner has paid to have them listed, as in pay-per-click.&lt;br&gt;&lt;br&gt;Overhead &lt;br&gt;Overhead is a term that&amp;#39;s used to describe the daily costs of running a business &amp;mdash; such as employee wages, office rent, electricity, hot water, and computer supplies, among other things. &lt;br&gt;&lt;br&gt;Pay-per-click (PPC) &lt;br&gt;A pay-per-click search engine is a lot like an auction &amp;mdash; it allows you to bid for top-ranking positions under keywords of your choice. For each visitor who searches the keyword(s) you rank under and then clicks through to your website, you pay whatever you bid. &lt;br&gt;Prices typically range from five cents to numerous dollars per click-through for popular keywords. The top two pay-per-clicks are Google AdWords and Yahoo! Search Marketing. &lt;br&gt;&lt;br&gt;PDF &lt;br&gt;PDF stands for &amp;quot;Portable Document Format.&amp;quot; Like HTML or text format, it is a way of formatting a file. PDF is promoted and marketed by Adobe Systems Inc., and is widely used with eBooks, newsletters, e-zines, and other online versions of print publications. &lt;br&gt;Both Windows and Mac users can read PDF files using Adobe Acrobat Reader. For a free copy of Acrobat Reader, go to: &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.adobe.com/products/acrobat/readstep2.html&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.adobe.com/products/acrobat/readstep2.html&lt;/a&gt;.&lt;br&gt;&lt;br&gt;Podcast&lt;br&gt;A podcast is a music or talk show, or other audio recording, that is delivered to listeners who subscribe through an RSS feed. &lt;br&gt;A subscriber can access feeds through a &amp;quot;feed reader&amp;quot; or &amp;quot;aggregator&amp;quot; like Juice (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://juicereceiver.sourceforge.net/index.php&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;http://juicereceiver.sourceforge.net/index.php&lt;/a&gt;) or iPoddder (&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.ipodder.org/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.ipodder.org&lt;/a&gt;) that downloads them all to the user&amp;#39;s computer, and then transfers them directly to their digital MP3 music player. This process became known as &amp;quot;podcasting&amp;quot; because one of the most popular MP3 players around at the time was Apple&amp;#39;s iPod. &lt;br&gt;&lt;br&gt;Pop-up &lt;br&gt;A pop-up is a small window that appears on top of a website, covering the information behind it. Pop-ups are often used to advertise products or services, or to encourage website visitors to subscribe to a newsletter or sign up for some other free service. &lt;br&gt;&lt;br&gt;Portal &lt;br&gt;A portal is a website that offers its visitors a wide range of information, resources, and services. A typical portal will feature regularly updated news articles, discussion forums, search engines, online-shopping malls, and free email service. Two of the Web&amp;#39;s most popular portals are Yahoo and MSN.com. &lt;br&gt;Portals can be either &amp;quot;horizontal&amp;quot; or &amp;quot;vertical&amp;quot; in nature. Horizontal portals feature resources and information that span a wide range of different topics and purposes. Vertical portals, or vortals, on the other hand, tend to cater only to a particular industry or interest group. An example of a vortal is &lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.findlaw.com/&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.FindLaw.com&lt;/a&gt;. It offers an extensive catalog of resources and articles related to the law and legal issues. &lt;br&gt;&lt;br&gt;Privacy policy &lt;br&gt;A privacy policy is an essential tool for every email marketer. It is a public statement declaring that you will never share, sell, or give away the email addresses that the people on your mailing list have trusted you with. If you will be sending email to a mailing list, you must develop a privacy policy and post it on your website. The following is an example of a typical privacy policy: &lt;br&gt;&amp;quot;[Company name] supports the right to personal privacy and corporate security on the Internet. [Company name] will never sell or market names, email addresses, or any other privileged information about our clients or subscribers.&amp;quot; &lt;br&gt;You can get a free, customized privacy policy at &lt;br&gt;&lt;a class=&quot;external&quot; href=&quot;http://marketingsupportgroup.wetpaint.comhttp://www.the-dma.org/privacy/creating.shtml&quot; rel=&quot;nofollow&quot; target=&quot;_blank&quot;&gt;www.the-dma.org/privacy/creating.shtml&lt;/a&gt;. &lt;br&gt;&lt;br&gt;Profit stream &lt;br&gt;A profit stream is simply a source of revenue for your business. If you sell a product on your site, that&amp;#39;s one profit stream. If you sell any backend products on your site, they represent additional profit streams. &lt;br&gt;&lt;br&gt;Qualified traffic &lt;br&gt;Qualified traffic is traffic that is highly likely to be interested in and capable of buying what you&amp;#39;re selling. For example, if you sell high-end tennis gear, then qualified traffic would consist of skilled tennis players who are willing to spend more money than the average person on high-quality tennis equipment. &lt;br&gt;You find qualified traffic by listing your site with the &amp;#39;Net&amp;#39;s major search engines and advertising your site in places where members of your target market are likely to hang out, such as discussion forums and industry-specific portals. &lt;br&gt;&lt;br&gt;Reader application &lt;br&gt;A reader application is a piece of software that allows people to &amp;quot;read&amp;quot; information that&amp;#39;s sent to their computer via an RSS feed, direct-to-desktop technology, and other forms of direct file transfer technology. &lt;br&gt;Readers are used to access audio and video files, as well as text files that are sent through direct file transfer technology. &lt;br&gt;&lt;br&gt;Real audio file (.ra) &lt;br&gt;A real audio file is an audio file that has been specially formatted to play on the audio software application Real Player. Real Player &amp;mdash; along with Windows Media and QuickTime &amp;mdash; is one of the most popular audio players. &lt;br&gt;&lt;br&gt;Reciprocal linking &lt;br&gt;Reciprocal linking is an arrangement in which site owners agree to link to each other&amp;#39;s sites in an attempt to benefit from the other site&amp;#39;s traffic and drive more visitors to their own site. &lt;br&gt;&lt;br&gt;Redirect &lt;br&gt;A redirect is a link that automatically sends a visitor from one site to another site. For example, if you have recently changed your URL, you would probably want to set up a redirect that sends people who visit your old address to the new location of your site. &lt;br&gt;&lt;br&gt;Referral fee &lt;br&gt;A referral fee is a sum of money paid out to someone who refers a new lead or customer to a business. Some businesses only pay referral fees when the referred customer makes a purchase; others will pay a referral fee for each new visitor to their site. &lt;br&gt;&lt;br&gt;Reprint rights &lt;br&gt;When you buy the reprint rights to a product, you can sell the product and keep 100% of the profits. You&amp;#39;re able to reproduce and sell as many copies of the product as you wish. &lt;br&gt;If you buy the master rights to a product, in addition to reproducing and selling that product and keeping 100% of the profits, you can also sell its reprint rights to other people. &lt;br&gt;&lt;br&gt;Reputation&lt;br&gt;The reputation attached to your Sender ID is a record of the types of mail you&amp;#39;ve sent, your opt-in practices, the number of end-user complaints you&amp;#39;ve received, the number of messages that are caught in spam traps, etc. It tells ISPs receiving your email how good (or bad!) an email sender you are. This affects whether or not your messages will be filtered or blocked by email providers or programs. &lt;br&gt;It used to be possible only to build a bad reputation, but by following agreed-upon best practices and authenticating your email, you can now build a good reputation, which will improve your delivery rates. &lt;br&gt;&lt;br&gt;Resell rights &lt;br&gt;If you buy the resell rights to another person&amp;#39;s product, you are given permission to sell that product in exchange for a percentage of each sale. However, you are not allowed to reproduce the product yourself &amp;mdash; new stock is supplied by its owner, who retains the right to cancel production or alter the product if he or she so desires. &lt;br&gt;&lt;br&gt;ROI &lt;br&gt;ROI stands for &amp;quot;return on investment,&amp;quot; and is a measure of how much money a sales strategy generates in relation to how much it cost to implement. For example, if you spend $1,000 on a sales promotion that generates $10,000 in sales, then your ROI is ten times your original investment, or 1,000% (10 x 100% = 1,000%). &lt;br&gt;&lt;br&gt;RSS feed &lt;br&gt;RSS stands for &amp;quot;Rich Site Summary&amp;quot; or &amp;quot;Really Simple Syndication,&amp;quot; depending on who you ask. It&amp;#39;s a format that allows you to take the content from your website, blog, or email newsletter and &amp;quot;feed&amp;quot; it directly to a reader application that your recipients install on their computer desktops. &lt;br&gt;The reader application allows them to access the information you send through the RSS feed &amp;mdash; without ever opening their Internet browser or email program. &lt;br&gt;RSS feeds allow you to add syndicated dynamic content supplied by other sites to your site. You can also syndicate your own content and so it can be delivered dynamically to other sites in the same fashion. &lt;br&gt;&lt;br&gt;Salescopy&lt;br&gt;Salescopy is the words you write to persuade potential customers to buy your product. It comes in two main forms: short copy and long copy. &lt;br&gt;Short copy is used in brief product descriptions on a catalog site and in concisely written ads, such as banner ads and pay-per-click ads. It&amp;#39;s usually just one or two paragraphs long. &lt;br&gt;Long copy is used in salesletters and can run anywhere from 8 to 20 pages long, or more, and can be a very effective sales tactic.&lt;br&gt;&lt;br&gt;Scripts&lt;br&gt;In computer programming, a script is a program or list of instructions that is interpreted or carried out by another program. A script language is a programming language, like Perl or CGI, with which you can write scripts.&lt;br&gt;A common example of a script is the Perl program used to indicate local time on a computer running Microsoft Windows.&lt;br&gt;&lt;br&gt;Search engine &lt;br&gt;Search engines are essential Internet tools, used for locating websites related to particular subjects. When you visit a search engine website, you type in keywords or key phrases, and the search engine locates websites that match your keywords. &lt;br&gt;Each search engine has different criteria by which it searches and lists websites &amp;mdash; so you will get different results by searching for the same keyword combinations in different search engines. &lt;br&gt;Search engines compile huge databases that contain millions of records, including the URL of a particular web page and information about its content. They also rank websites according to various criteria, such as the overall popularity of a site, or the number of pages on the web that link to that site. Getting a high search engine ranking is an important part of bringing traffic to your site. Popular search engines include... &lt;br&gt;Google &lt;br&gt;Yahoo! &lt;br&gt;Windows Live &lt;br&gt;Ask &lt;br&gt;AltaVista &lt;br&gt;&lt;br&gt;Search engine optimization&lt;br&gt;Search engine optimization, or &amp;quot;SEO&amp;quot;, is the process of making your website attract the search engine spiders in order to maximize its rankings in the search results. It includes many separate strategies, including using keywords that people are searching for and getting other relevant sites to link to yours. &lt;br&gt;&lt;br&gt;Search engine spiders&lt;br&gt;At their most basic level, search engines are computer programs that use spiders &amp;mdash; also known as crawlers, robots, and &amp;rsquo;bots &amp;mdash; to &amp;ldquo;crawl&amp;rdquo; the Web and index, or record, the content of each web page they encounter.&lt;br&gt;&amp;quot;Googlebot,&amp;quot; Google&amp;#39;s spider, indexes an estimated 100 web pages per second!&lt;br&gt;&lt;br&gt;Secure server &lt;br&gt;If you are planning to conduct credit card transactions or collect personal information at your website, you will need access to a secure server. A secure server encrypts personal information (i.e., converts it into a secret code) to make sure it cannot be viewed by unauthorized users. &lt;br&gt;There are a couple of ways to know whether you are on a secure page. Your browser might display a picture of a lock or key to indicate that the page is secure. Another sign of a secure page is a URL that starts with https rather than http.&lt;br&gt;Check with your web host to see if they have secure server capabilities. If you have yet to choose a web host, this is a feature that you may want to ask about. Look for a web host with low or no additional setup fees. Note, though, that your entire site does not need to be secured &amp;mdash; just your order page. &lt;br&gt;&lt;br&gt;Sender ID Framework (SIDF)&lt;br&gt;Sender ID is the primary method of authentication used by email providers to decide whether to approve or filter email messages for their users. The process includes publishing your domain records so your IP address can be approved for each email you send, proving it is a genuine domain and that the message is really coming from you.&lt;br&gt;SIDF is not compulsory, but if you have a static IP address, it is worth your while to implement SIDF to build your reputation&lt;br&gt;Server &lt;br&gt;A server is a computer dedicated to storing files. Web hosting companies store (or &amp;quot;host&amp;quot;) websites on their servers for a monthly or annual fee. &lt;br&gt;&lt;br&gt;Shopping bot &lt;br&gt;Shopping bots are a kind of specialty search engine designed to help shoppers find the products or services they are looking for on the Internet. They list specific product information so shoppers can compare features and prices. Some shopping bots also allow consumers to leave reviews about particular products. &lt;br&gt;The term &amp;quot;bot&amp;quot; comes from the search engine &amp;quot;robots&amp;quot; that comb websites looking for information to index &amp;mdash; in this case, product and pricing information and direct links to the corresponding sites where consumers can make a purchase. Four of the &amp;#39;Net&amp;#39;s top shopping bots are Shopzilla.com (formerly known as BizRate), PriceGrabber.com, Froogle.com, and Shopping.com.&lt;br&gt;&lt;br&gt;Shopping cart &lt;br&gt;An online shopping cart is simply a software application that &amp;quot;collects&amp;quot; the products you want to purchase on a sales site and places your orders for them. &lt;br&gt;The shopping cart stores information such as product details, customer data, and ordering information, and displays this information to store visitors. It also includes an administration area that allows the site owner to manage the store, i.e., add new products and set up shipping and payment options. &lt;br&gt;&lt;br&gt;Sitemap&lt;br&gt;A sitemap is a web page that lists and provides links to all the pages on a website. Sitemaps can be organized alphabetically, in order of importance, or however the webmaster chooses. They help visitors &amp;mdash; as well as search engines &amp;mdash; to find individual pages on a website. &lt;br&gt;&lt;br&gt;Skyscraper ads &lt;br&gt;Skyscraper ads are banners that run vertically down the side of a web page. &lt;br&gt;&lt;br&gt;Snail mail &lt;br&gt;The regular postal system &amp;mdash; complete with stamps, envelopes, and standing in line. &lt;br&gt;&lt;br&gt;Source code &lt;br&gt;Source code is the original program instructions (usually written in HTML) that make up a web page. You can view the source code of any web page in Internet Explorer by selecting &amp;quot;View Source&amp;quot; from the View menu. &lt;br&gt;Other browsers, like Firefox and Safari, also let you see the source code (although the labeling is a bit different.)&lt;br&gt;&lt;br&gt;Spam &lt;br&gt;Spam is unsolicited commercial email. You are &amp;quot;spamming&amp;quot; people if you send email to people who have not given you permission to do so. &lt;br&gt;If you send spam, be prepared for serious consequences: Your email messages may be caught in spam filters, your email account may be blacklisted by spam-fighting organizations (or shut down by your ISP), and your web host may suspend your service. &lt;br&gt;&lt;br&gt;Split-testing&lt;br&gt;Split-testing (also known as A/B testing) refers to the process of testing out slight variations of the same element at the same time to test out which one gets the best response.&lt;br&gt;You can use split-testing to test out elements of your salescopy, or variations of pay-per-click ads or email promotions. &lt;br&gt;&lt;br&gt;Spon